Partner Onboarding Specialist - Send Side

ACE Money Transfer is a UK-based company headquartered in Manchester, United Kingdom. The company is an online remittance service provider for customers out of the UK, Canada, Australia, and the European Union, including Switzerland. The company is a parent company in a group of companies with a diversified portfolio including digital wallet services in the UK and real estate, advertising businesses, and software solutions in Pakistan.

We arelooking to hire Partner Onboarding Specialist.

The Onboarding Specialist will play a crucial role in the onboarding of the company’s strategic send-side partners, which could include Banks and Payment Processors. The Onboarding Specialist’s main role will be to take our partners through our internal onboarding process and ensure a smooth and efficient onboarding overall for our various international entities. This role focuses on rapid growth and onboarding of partners and will maximize the company’s ability to be agile within the field of work.

Key Responsibilities:

1. Partner Onboarding Management

Serve as the primary point of contact to guide various partners onboarding process.
Manage timelines to achieve timely activation of new partners across international entities.
Quickly address any onboarding issues, liaising with internal teams to ensure a seamless experience.

2. Documentation & Compliance

Collect and verify all required documentation for partner onboarding.
Conduct thorough due diligence to ensure partners meet compliance standards across jurisdictions. Liaise with internal departments who require due diligence information.
Maintain up-to-date knowledge of compliance requirements, ensuring all onboarding activities meet regulatory standards.

3. Communication & Stakeholder Collaboration

Keep partners and internal stakeholders informed of onboarding status and key milestones.
Work closely with compliance, finance, and operations teams to facilitate smooth onboarding.
Set clear expectations with partners regarding onboarding timelines and requirements.

4. Process Improvement & Reporting

Continuously assess and improve onboarding processes for efficiency and scalability.
Monitor key performance indicators related to onboarding speed, accuracy, and partner satisfaction.
Use feedback and data to recommend enhancements to the onboarding process to better support growth.Qualifications: BBA, MBA, IR, Engineering, Finance or related field.

Skills

Process Improvement Communication Skills Stakeholder Management Documentation Handling

Job Details

Industry:

Banking/Financial Services

Functional Area:

Corporate Affairs

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Kharian, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

3 Years

Apply Before:

Dec 16, 2024

Posting Date:

Nov 16, 2024

Aftab Currency Exchange Ltd

Banking/Financial Services · 201-300 employees - Kharian

Aftab Currency Exchange Ltd. is a UK incorporated Company that is part of the well-established Aftab group companies and has been operating in the North West of England since 2002. Our head office was the starting point of the UK success story when we commenced business with retail clients and two business associates we now have our London branch in South West London and have over the past 9 years expanded our coverage through the use of agents across the UK and now boosts a network of more than 280 business associates and agents using the Aftab Currency Exchange name which we have worked hard to maintain our credibility and trusts within the Pakistani community.