Afiniti uses data science to enhance human interactions in large enterprises by efficiently pairing customers with company representatives. Our current main focus is improving contact center interactions in fields ranging from telecommunications to healthcare to banking to hospitality, with millions of calls intelligently routed through our systems daily.
As our AI R&D team grows, we are looking for highly motivated individuals with extensive experience to lead future development. The position can be filled either as a Fellow (individual contributor track) or Director (management track), with particularly qualified candidate eligible to be hired as a Senior Fellow or Vice President. In this role, you will drive development at the heart of Afiniti’s intelligent routing and modeling applications. Our pairing technology requires extremely high precision estimates to operate at full performance, so we work with methods that are computationally expensive even for moderately sized datasets. This position will have ownership of developing high-performance, parallelized machine learning algorithms to suit our domain.
This position reports to the Chief Scientist.
Job Responsibilities and Requirements
Pluses:
Education
Experience
Travel Requirements
Relocation Available
Afiniti Software Solutions Pvt Ltd/p