Responsibilities:

  1. Provide excellent customer service and technical support to clients and customers via phone, email, and live chat.
  2. Respond to customer inquiries and issues in a timely and efficient manner
  3. Troubleshoot and resolve technical issues with the services.
  4. Document and track customer interactions and issues as per company policies.
  5. Gather customer feedback and provide suggestions for improvements to products and services.

Required Skills:

  1. Minimum Bachelor Degree
  2. Verbal and Non-Verbal English communication
  3. Experience with SAP and other software, like CRM, is a plus
  4. Confident and Strong personalities, focused on personality enhancement

Salary + Benefits:

Salary: As per Interview EOBI Monthly Performance based Bonus Appreciation-based Lunch/Dinner Bi-Annual Increments + Performance-based Increments on Salary Internal Promotions and Growth Opportunities

Job Details

Total Positions:
9 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 11, 2024
Posting Date:
Oct 10, 2024

AffinityVibez Pvt Ltd

Business Development · 51-100 employees - Lahore

We Listen And Resolve! AffinityVibez is the finest business management consulting firm based in Lahore, Pakistan. With in-house recruitment services, protection from data breaches, forecasting of your budgets, digital marketing, web solutions, and other inspection and auditing with the QA department, every expert is available 24x7. You can connect with us virtually; we will handle all your queries. We provide services to our partners and clients globally. Our pro teams have successfully served various industries with these services. The top-tier examples are London Motor Sports, Universal Livestock, Plaza Chauffeurs, DigitVibez, Continental car hire, and others. We are here for your assistance if you have strategy and planning issues.

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