Community Manager - Media & Communication Unit

Afaq(G) Ltd is seeking an experienced Community Manager to join our team. The ideal candidate has at least three years of expertise in community management, social media management, digital marketing, or corporate communication. This role requires a strong understanding of major social media platforms and exceptional skills in community engagement and customer relationship management. The candidate must have excellent written and verbal communication abilities in both English and Urdu to effectively interact with diverse audiences. Holding a bachelor's or master's degree in Marketing, Mass Communication, Media Studies, or Business Administration is essential for this position. As a Community Manager at Afaq(G) Ltd, you will focus on building and nurturing a vibrant community around our brand by communicating clearly, managing social media channels, and addressing customer needs. Although this role does not require managing a team, it demands self-driven leadership and organizational skills to coordinate various digital marketing activities and community initiatives. Your role is crucial in enhancing brand visibility, fostering customer loyalty, and creating positive experiences for community members.

Responsibilities

Develop, implement, and manage social media strategies that align with the company’s goals.
Engage actively with community members on social media platforms to build authentic relationships and promote brand loyalty.
Monitor and respond to customer inquiries and feedback promptly and professionally.
Create compelling content for social media and community channels to encourage interaction and engagement.
Analyze social media and community engagement metrics to evaluate the effectiveness of campaigns and adjust strategies accordingly.
Collaborate with marketing, public relations, and product teams to support promotional campaigns and community activities.
Stay updated with the latest trends in social media, community management, digital marketing, and media communication.
Organize virtual and in-person events to boost community interaction and brand awareness.
Ensure consistent brand messaging across all social media and community platforms.
Prepare reports detailing community growth, engagement results, and social media performance for stakeholders.

Skills

Social Media Management Community Engagement Customer Relationship Management Excellent written and verbal communication skills in English and Urdu Digital Marketing Content Creation Social Media Analytics Event Coordination Brand Management Public Relations

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

Male

Minimum Experience:

3 Years

Apply Before:

Sep 04, 2026

Posting Date:

Aug 03, 2026

Afaq(G) Ltd

· 601-1000 employees - Lahore

AFAQ is an independent, ISO 9001:2015 certified organization dedicated to improving education in Pakistan. Being a collaborative venture of major leading, not-for-profit organizations working in the education sector, AFAQ has the vision to improve the literacy rate in Pakistan through a diverse range of services which includes: curriculum development, textbooks and children’s publications, model school development, teacher training, youth promotion, career counseling, and student assessment and evaluation. Under strict quality control, AFAQ is zealously engaged in realizing its lofty ideals. Over the years, AFAQ has grown into an international organization providing its services in the Middle East, South East Asia, Africa and Scandinavian countries.