• Managing large amounts of inbound and outbound calls in a timely manner
  • Following call center “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way

Flexible timing : Full Time shift and Half time Shift

Job Details

Total Positions:
9 Posts
Job Shift:
Third Shift (Night)
Job Type:
Department:
IT
Job Location:
Faisal Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Aug 01, 2018
Posting Date:
Jun 20, 2018

Adam Technologies

Information Technology · 51-100 employees - Lahore

Adam Technologies; one of the leading offshore services providers in Pakistan. Information Technology is the main area of our expertise and we have the most experienced staff to achieve up to the requirements of our clients. Presently we are on different projects in USA & Canada.

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