Posted Aug 17, 2023 324 views
Front Office Specialist will be responsible for Inbound / Outbound patient calls. They will be responsible for handling all the patient related communications with respect to patients
Job Descriptions for Front Office:
• Answer phone calls, email inquiries or refer them to the relevant person.
• Communicate with patients to set up and schedule appointments.
• Also make confirmation calls before the appointment (if any need).
• Gather and track medical information from patients.
• Organize and input data into electronic health records.
• Inquire and process the patient's health insurance.
• Take prior authorization if needed.
• Also take benefits from the patient's respective insurance by calling or email or fax.
• Communicate with the internal office team and providers to ensure patients are helped and everyday tasks are accomplished.
• Understand and maintain HIPAA regulations Required Skills for Front Office:
• Strong interpersonal, time management, and organizational skills.
• Excellent verbal and written communication skills
• Efficient problem solver.
• Strong Knowledge of EMR/EHR and Practice Management Systems (PM)
• Strong knowledge of the medical language and health insurance plans.
• Previous medical office or virtual receptionist experience
• Experience with computer programs, such as Microsoft Office. Required Qualifications for Front Office:
• Must be a high school graduate
• Must have relevant experience of 1 - 2 Years
• Working with US campaigns and exposure to US clients is a must.
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Ability Pvt Ltd
What is your Competitive Advantage?
Similar Job Titles
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Aqib Irshad
Head of HR, Training & OD
FINCA
