Posted Apr 04, 2024 345 views
Position: International Customer Support Representative
Location: Shahra-e-Faisal, Karachi (NASTP)
Regular Timings:
- Monday to Friday: 10:30 am to 7 pm
- Saturday: 10:30 am to 4 pm
Ramadan Timings:
- Monday to Friday: 10:30 am to 5 pm
- Saturday: 10:30 am to 4 pm
About the Role: We are currently seeking a dynamic and energetic International Customer Support Representative for one of our esteemed international clients based in the UAE. This role is crucial for our new setup in Karachi and offers a great opportunity to be a part of a growing international market presence.
Key Responsibilities:
- Engage in direct communication with foreign customers to provide outstanding customer support.
- Upsell products or services to existing customers, enhancing customer satisfaction and company revenue.
- Focus on customer retention strategies to ensure a loyal customer base.
- Address and resolve customer inquiries, ensuring a high level of customer satisfaction.
Required Skills & Experience:
- Excellent English communication skills , with the ability to clearly articulate solutions.
- A minimum of 1 year of experience in the international market, particularly in a customer support role, is preferred.
- Proven ability to work in new setups and navigate the associated challenges.
- An energetic individual who is also a critical thinker, capable of making informed decisions in a fast-paced environment.
Benefits:
- Medical Insurance
Job Details
Ability Pvt Ltd
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