At Abacus Outsourcing, we are looking for a dedicated and skilled VOIP Engineer to join our dynamic team. The ideal candidate will possess a strong background in VOIP technologies, particularly with Asterisk and VICI Dialer systems. The role primarily involves managing and optimizing VOIP infrastructure, ensuring seamless voice communications and high-quality services for our clients. The successful candidate will bring at least two years of experience in the core VOIP domain, along with a relevant educational qualification in computer science or information technology. While this position does not involve team management, strong collaboration and communication skills are essential to work effectively with cross-functional teams and deliver exceptional results.
Responsibilities

  • Design, configure, and maintain VOIP systems and routers to ensure optimal performance.
  • Install and troubleshoot Asterisk and VICI Dialer systems for various applications.
  • Monitor network performance and implement solutions to enhance system reliability.
  • Collaborate with team members to optimize call routing and minimize latency issues.
  • Provide technical support to users and respond to service requests in a timely manner.
  • Conduct regular maintenance, updates, and upgrades to ensure systems are up to date.
  • Develop documentation for network configurations, changes, and troubleshooting procedures.
  • Analyze voice traffic patterns and recommend improvements to enhance efficiency.
  • Work with vendors and service providers to resolve issues and manage service agreements.
  • Participate in project planning and execution for voice communication initiatives.

Job Details

Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Minimum Experience:
2 Years
Apply Before:
Dec 21, 2024
Posting Date:
Nov 20, 2024

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