Team Lead - International campiagn

The Team Lead – is responsible for supervising and guiding a team to effectively manage client portfolios, and achieve optimal outcomes for clients. This role involves overseeing daily operations, ensuring compliance with regulations, providing training and support to team members, and collaborating with other departments to enhance overall service delivery.Key Responsibilities:

Client Management:

Build and maintain strong relationships with international clients, ensuring their needs and expectations are met.
Act as the primary point of contact for client inquiries and escalations, addressing concerns promptly and professionally.
Prepare and deliver regular reports and updates to clients, showcasing progress and results.

Strategy and Planning:

Develop and execute strategic plans to drive the success of international campaigns.
Collaborate with other departments to align strategies and ensure cohesive execution.

Compliance and Reporting:

Ensure all activities comply with relevant laws, regulations, and company policies.
Maintain accurate and up-to-date records
Prepare and present detailed reports on team performance, campaign results, and other key metrics to senior management.

Team Leadership:

Lead, mentored, and managed a team of International campaigns, providing guidance and support to achieve individual and team targets.
Conduct regular team meetings and performance reviews to ensure continuous improvement and professional development.
Foster a positive and motivating work environment, promoting teamwork and collaboration.

Working Timings:

US/UK timings (5 Days a week

Salary : Rs100,000-Rs130,000 per month

Skills

Fluent in English Communication Skills Leadership Management

Job Details

Industry:

Information Technology

Functional Area:

Client Services & Customer Support

Total Positions:

10 Posts

Job Shift:

Third Shift (Night)

Job Type:

Contract

Department:

Operations

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Jan 04, 2025

Posting Date:

Dec 03, 2024

Abacus Consulting

Information Technology · 1001-1500 employees - Lahore

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p