Team Lead - Call Center

We are seeking a dynamic and results-driven Sales Team Lead to oversee our sales operations. The ideal candidate will lead a team of sales representatives, drive sales performance, and ensure operational efficiency. You will be responsible for developing strategies, training team members, and optimizing processes to achieve sales targets.

Key Responsibilities:

Team Leadership:
Lead, motivate, and develop a team of sales representatives.
Set clear performance goals and conduct regular performance evaluations.
Foster a positive team environment that encourages collaboration and success.
Sales Strategy:
Develop and implement effective sales strategies to achieve revenue targets.
Operational Efficiency:
Streamline sales processes to improve efficiency and effectiveness.
Monitor and analyze sales metrics to identify areas for improvement.
Ensure adherence to company policies and compliance requirements.
Training and Development:
Conduct training sessions for new and existing team members.
Provide ongoing coaching and support to enhance team performance.
Stay updated on product knowledge and industry trends to share with the team.
Reporting and Analysis:
Prepare regular sales reports for management, highlighting performance and trends.

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field.
Proven experience in sales, with a minimum of 2 years in a leadership role.
Strong understanding of sales principles and customer relationship management.
Excellent communication, interpersonal, and organizational skills.
Ability to analyze data and derive actionable insights.

Benefits:

Permanent Position
2 Rotational Off days
EOBI
Medical Life Insurance IPD + OPD
Annual, Casual and Sick Leaves
Provident Fund
Annual Increment and Bonus (Performance based)

Skills

Communication Skills Training Development Team Learning

Job Details

Industry:

Information Technology

Functional Area:

Operations

Total Positions:

6 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Department:

Call Centre Operations

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Entry Level

Minimum Experience:

1 Year

Work Permit:

Bahrain

Apply Before:

Jan 12, 2025

Posting Date:

Dec 11, 2024

Abacus Consulting

Information Technology · 1001-1500 employees - Lahore

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p