Posted Aug 01, 2024 470 views
Responsibilities:
- Managing customer service inquiries for our international clients over the phone and email
- Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines and policies
- Database management
- Relevant Reporting
- Work from home option is available but office sitting is preferred
Requirements:
- Applicants MUST possess full Arabic proficiency (reading, writing, speaking, listening)
- The applicants must have strong communication & interpersonal skills
- Experience in an international customer support/call centre is a plus
- Foreign nationals applying for this job MUST have a valid visa for stay in Pakistan during the time that they work with Abacus.
- Work permit valid in Pakistan would be preferable.
Job Details
Abacus Consulting
For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p
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