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The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, enhancing the overall customer service experience.
Qualifications
- Customer Support and Customer Satisfaction skills
- Phone Etiquette and Customer Service skills
- Customer Experience management
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Attention to detail and strong organizational skills
- Ability to work effectively in a team environment
- Previous experience in customer service or related field is a plus
Job Details
Abacus Consulting
For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p
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