• Investigate and determine clients' wants and needs.
• Set digital strategies for your assigned customers, considering their specific requirement
• Optimize the company web content to improve SEO
• Present and train on social media strategies to clients
• Run, monitor, and analyze the effectiveness of digital campaigns.
• Build long-term relationships with clients
• Preparing, maintaining, and presenting reports on day-to-day activities to clients.
• New business prospecting and pitching, working towards a new business target.
• Nurturing client relationships and demonstrating the ability to up-sell additional services across a multitude of digital channels.
• Act as the point of contact between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Recommend, design, and implement digital projects to increase their ROI
• Set up a list of KPIs to track for each client
• Keep abreast with new trends in digital technology.