• Transaction Processing:Handle and process domestic and international remittances accurately and efficiently.Verify transaction details to ensure compliance with company policies and anti-money laundering (AML) regulations.Monitor remittance systems for errors or discrepancies and resolve issues promptly.
  • Customer Service:Assist customers with inquiries related to remittances, including transaction status, fees, and exchange rates.Provide clear and accurate information on remittance procedures and policies.Resolve customer complaints and escalate complex issues to the appropriate authority.
  • Compliance and Documentation:Ensure all remittance transactions comply with internal and external regulatory requirements, including AML, KYC (Know Your Customer), and CFT (Counter Financing of Terrorism) policies.Maintain accurate and organized records of all transactions for audit purposes.Report suspicious transactions to the compliance department
  • Coordination and Reporting:Coordinate with local and international partners to ensure seamless processing of remittances.Prepare daily, weekly, and monthly transaction reports for management review.Communicate updates or changes in policies to customers and team members.
  • Risk Management:Identify and mitigate risks associated with remittance transactions.Adhere to company policies to prevent fraud and unauthorized activities.Regularly update knowledge on evolving regulations and industry practices.

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years (MUST HAVE EXPERINCES IN EXCHANGE COMAPNIES)
Apply Before:
Jan 12, 2025
Posting Date:
Dec 11, 2024

AA Exchange Company (Pvt) Ltd.

Banking/Financial Services · 301-600 employees - Karachi

AA Exchange is an established name in the money Exchange and Remittance business market and has been serving customers through our various products and services over more than 13 years. I am honored to say that AA Exchange is always striving to provide the additional services to meet customers financial needs, not only foreign currency exchange but also in-home remittances. We are the only exchange house in Pakistan providing Money Gram, Western Union and RIA Financial remittance services under one roof. As a part of our strategy for reaching out to the customers, we are opening more branches across Pakistan, locations most convenient for customers not only in urban areas but focusing on rural areas as well. AA Exchange is the name of trust and professionalism that cares for its customer.

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