We are seeking two energetic and professional Outbound Call Center Executives to join our team. This role involves managing outbound calls, building customer relationships, and achieving sales targets.

Key Responsibilities:

  • Conduct outbound calls to potential and existing customers to promote company products and services.
  • Maintain and update customer databases with accurate and timely information.
  • Achieve daily, weekly, and monthly call and sales targets.
  • Handle customer inquiries, and complaints, and provide appropriate solutions.
  • Build and maintain strong customer relationships to enhance customer retention and loyalty.
  • Follow up on leads and referrals to generate sales opportunities.
  • Prepare and submit daily/weekly call reports to the supervisor.

Requirements:

Gender:

  • Female

Experience:

  • 1-2 years of experience in a call center, specifically in outbound calling.

Skills:

  • Excellent communication and interpersonal skills, ability to persuade and influence customers, strong organizational skills, and the ability to work under pressure.

Computer Proficiency:

  • Familiarity with call center software, CRM systems, and basic knowledge of Microsoft Office.

Work Ethic:

  • Strong work ethic, motivated to achieve targets, and a team player.

Other:

  • Candidates must be willing to work onsite from 11 AM to 8 PM.

 

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
1 Year - 2 Years
Apply Before:
Oct 25, 2024
Posting Date:
Sep 24, 2024

A2Z Resource Group

Telecommunication / ISP · 11-50 employees - Lahore

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