People & Organizational Development Officer

Country Programme Pakistan

People & Organisational Development Officer

Place of work:

Islamabad.

Grade

PK-D

Salary:

Competitive with organizational benefits

Contract type:

Fixed term.

Reports to:

Manager People & Organisational Development

Budget responsibility:

No

Role of position in the organization:

The People & OD Officer will assist Manager POD in Implementing all human resources operations and activities.

Reporting Line:

The position lies in the category of Pakistan Country Program. This position will directly report to Manager People & Organisational Development.

Key working relationships:

Internal: Senior Management Team (SMT), all staff (permanent, fixed term, consultants, interns) of WaterAid Pakistan & Global People’s team.

External: Partners, consultants, and other I/NGOs.

Job Purpose:

As a key member of the POD/HR team, this position is responsible for implementing, coordinating human resource policies/practices that includes but not necessarily limited into recruitment, induction, training & development, performance management, data analytics, reporting, staff welfare, employee relation, safeguarding among others to contribute towards a high performing team in a highly enabling environment. The position will contribute in updating organization People/Human Resource (HR) policies/strategies by identifying and researching relevant issues; overseeing People/HR policy and practices for proper adherence across the organization, acting as the custodian of the People/HR information system/database; producing analytical report to support in making effective HR/People decisions in the organization.

1.        People/Human Resources Policy, procedures and practices:

• Oversee the adherence and practice of HR policies, procedures and processes including safeguarding.
• Support and guide colleagues in referring HR practices, procedures and precedents in line with HR policy.
• Clarify and interpret policy as necessary
• Support/lead in rolling out respective HR related policy, guidelines, messages etc. year- round including safeguarding issues.

2.         Recruitment & Selection

• Lead in publication of job/assignment advertisement in agreed channels.
• Receive CVs and coordinate the longlisting and shortlisting process.
• Manage the interview related logistics including communications with the candidates.
• Support in reference check for the selected candidates.
• Prepare/draft recruitment notes, offer letters, contract etc. and obtain due approval and sign offs.
• Ensure having necessary documents while onboarding people.
• Oversee that the process flow of the recruitment is in line with the respective policy.

3.         Capacity Development, Training and Induction:

• Lead in timely induction provision for new hire collaborating with functional heads/ focal/ concerned facilitators.
• Ensure that the updated Induction materials/presentations are kept in shared folder/in appropriate place with appropriate access to for the relevant parties.
• Collate the training/capacity development needs from the appropriate section of PeoplePlace following the appraisal process and place for management decision on its execution.
• Maintain training/development database and records.

4.        Performance management:

• Ensure all staff have Job Description (JD) and updated Objectives/Individual Accountability Plan (IAP) in database (PeoplePlace)
• Remind colleagues to complete appraisal when due.
• Guide colleagues on the operating procedure of doing/uploading the appraisal in People/HR database (PeoplePlace).

5.    People/Human Resource Database – global and internal

• Proficiently handle the People/HR database/interface, especially the global ‘PeoplePlace’
• Orient colleagues on its (PeoplePlace) usage and clarify on their query.
• Maintain and update all staff information on regular basis. (Hard files/Soft files & PeoplePlace.
• Collate, analyse and accurately report human resources data, including staff turnover, diversity, performance management, trainings, leave etc.

9.         Others

• Prepare reports on People/HR including drafting six monthly/annual reports.
• Support in People/HR planning and budgeting by estimating and forecasting requirements and trends. Do variance analysis; and contribute in taking corrective measures to minimize the adverse impact.
• Take care of issuing employment/salary certificate, release, clearance, final settlement letter etc.
• Preserve personnel records ensuring confidentiality.
• Extend support to partners, as appropriate.
• Any other task, as relevant, assigned by the line manager.

Education

Essential

Qualification

• Bachelors or Master’s degree in Human Resources.
• Bachelors or Masters degree in Business or Public administration.

Professional Experience

• Minimum 3-5 years of experience handling/ leading Human Resources/Organisational development in an I/NGO or corporate sector.

Key Competencies

• Excellent presentation, facilitation and persuasive communication skills.
• Good report writing ability both in Urdu and English.
• Skills to use different technological resources (computer, multimedia projector, internet, email, computer aided systems particularly on MS word, excel, power point, outlook and software etc).
• Experience of using HRIS (human resource information system)/software.

Desired Competencies:

• Quick learner and detail oriented.
• Proactive and self-motivated; ability to manage information in confidential/sensitive manner.
• Aptitude to understand people and able to draw confidence and support from others.
• Possesses personal integrity, sense of transparency, proactive stance and respect for gender, diversity and organizational culture.
• Able to plan and prioritize work and work under pressure to meet deadlines.