Customer Support Executive

We are looking for a proactive and skilled Customer Support Executive to drive sales and foster community engagement across social media platforms. We’re seeking a candidate with a background in the design industry and a passion for connecting with online communities.

Key Responsibilities:

Engage with clients on Discord, Twitter, and Twitch to understand their needs and provide tailored solutions.
Build and nurture positive client relationships to foster satisfaction and loyalty.
Identify client goals and align Vault21’s services to support their specific needs and objectives.
Keep clients engaged by regularly sharing updates, insights, and relevant content through email and social media.
Generate front-end sales and create upsell opportunities, consistently meeting monthly targets.

Key Domains:

Digital Art and Illustrations
E-sports and Online Gaming
Virtual Communities and Content Creators
Animation and Multimedia

Requirements:

Freshers or up to 6 months of experience in a related field.
Familiarity with Discord, Twitter, and Twitch.
Interest or background in the digital or design industry.
Strong communication skills and a positive, client-focused attitude.

Perks:

Competitive, market-aligned salary
Annual leave benefits
Performance-based commission
Supportive team environment with growth and learning opportunities

技能

Chat Handling Client Engagement Customer Relationships Sales Management Communication Skills

工作详细内容

全部职位:

10 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

North Nazimabad, 卡拉奇, 巴基斯坦

性别:

没有偏好

最低学历:

中级／A级

职位等级:

入门级

经验:

少于1年 - 1年

在之前申请:

Dec 17, 2024

发布日期:

Nov 18, 2024

Vault 21

· 11-50 员工 - 卡拉奇

关注

Vault21 is a digital agency that’s all about creative problem-solving. Our team operates in an open, flexible work environment that encourages collaboration and innovation. We take pride in our diverse perspectives, believing that each person brings something unique to the table. Our goal is simple: to help brands stand out in the digital space through effective, engaging strategies. Here at Vault21, every project is a team effort, driven by passion, skill, and a shared commitment to excellence.