发布 Jun 10, 2024 335 查看
We are seeking a motivated and customer-oriented Call Centre Representative to join our dynamic team.
The ideal candidate will be responsible for handling a high volume of outbound calls, addressing customer inquiries, resolving issues, and providing exceptional service. This role requires excellent communication skills, patience, and a positive attitude.
Responsibilities
- Answer inbound calls and respond to customer inquiries professionally and courteously.
- Make outbound calls to customers to provide information, follow up on inquiries, or conduct surveys.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Maintain a high level of customer satisfaction by ensuring all interactions are positive and effective.
The Nexus Solutions
.
相同职位头衔
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zohaib Ali
Marketing Manager
Digital Online Devices
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
