发布 Nov 01, 2024 796 查看 Report Job
PKR. 150,000 - 200,000/Month
As the Team Lead/Operations Supervisor, you will oversee customer service operations, delivering outstanding customer satisfaction, positive customer engagement and team productivity. You will be leading a team of Customer Service Executives to provide outstanding support with a positive work environment.
- Lead and manage customer service operations, ensuring high standards of service delivery.
- Supervise daily operations, including scheduling services and field activities.
- Address all customer concerns, inquiries and complaints with professionalism and efficiency.
- Conduct regular inspections to identify potential problems and areas for improvement.
- Collaborate with other departments to ensure seamless service delivery and customer satisfaction.
- Train, mentor, and develop team members to enhance their skills and performance.
- Develop strategies for the retention and growth of existing customers.
- Maintain effective communication with customers and team members, ensuring clear expectations and timely updates.
Royal Phonex Technology
· 11-50 员工 - 卡拉奇, 拉合尔
IT Services
相同职位头衔
Customer Operations Supervisor / Customer Relation Supervisor
Antpower Tech Private Ltd, 拉合尔, 巴基斯坦
发布 Nov 19, 2024我在ROZEE上找到工作啦！
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Aqib Irshad
Head of HR, Training & OD
FINCA
