。该工作已被公司管理人员暂停申请，不再接受简历投递

Call Centre Representative

We are seeking motivated and customer-oriented Call Centre Representative for Telesales to join our dynamic team. The ideal candidates will be responsible for handling a high volume of outbound calls, addressing customer inquiries, resolving issues, and providing exceptional service. This role requires excellent communication skills, patience, and a positive attitude.

Responsibilities

Answer inbound calls and respond to customer inquiries professionally and courteously.
Make outbound calls to customers to provide information, follow up on inquiries, or conduct surveys.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Maintain a high level of customer satisfaction by ensuring all interactions are positive and effective.