Role Overview:

As a Facebook Chat Agent, you will be responsible for engaging with customers via Facebook Messenger, addressing inquiries, resolving issues, and providing information about our products and services. Your goal will be to ensure customer satisfaction and contribute to a positive online presence for our brand.

Key Responsibilities:

  • Respond to customer inquiries via Facebook Messenger in a timely and professional manner.
  • Provide accurate information about products, services, and company policies.
  • Address and resolve customer issues, complaints, and concerns effectively.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other team members and departments to resolve complex issues.
  • Stay updated on product knowledge and industry trends to provide informed responses.

工作详细内容

全部职位:
10 发布
工作时间:
轮班制
工作类型:
工作地址:
性别:
没有偏好
年龄:
18 - 22 年
最低学历:
中级/A级
职位等级:
入门级
经验:
� 经验 - 少于1年
在之前申请:
Sep 10, 2024
发布日期:
Aug 09, 2024

Provider MS Communications

· 11-50 员工 - 卡拉奇

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