Head of Customer Success

Premier Choice International

拉瓦尔品，巴基斯坦

Apply Now

发布 Apr 19, 2024 346 查看 Report Job

Heading the customer success department
Assisting in the development of the strategies and plan to make the organization's existing customer's experience with the organization successful
Leading a team of Customer Success Managers and executives, defining their roles and responsibilities, monitoring their KPIs
Providing complete visibility of the performance of the customer support department, and presenting future plans in line with the organization's vision
Helping customer success managers handle high profile/ priority or irate customers
Devising and implementing a comprehensive customer complaint management system
Coordinating with other departments for customer queries, complaints, suggestions

技能

Customer Acquisition Customer Service Customer Escalation Management Microsoft Excel Customer Satisfaction Management Customer Analysis Customer Success

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

Bahria Town Rawalpindi, 拉瓦尔品, 巴基斯坦

性别:

没有偏好

最低学历:

硕士

职位等级:

部门主管

经验:

8年 - 10年

在之前申请:

May 20, 2024

发布日期:

Apr 19, 2024

Premier Choice International

· 101-200 员工 - 拉瓦尔品

关注

Premier Choice is an international real estate development company. We specialize in developing high-end residential apartments and commercial complexes in Pakistan, Canada and UAE.