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概要
I want to attain excellence as a Professional, while serving at a Responsible and challenging position In esteemed Engineering Organization, offering opportunities Of growth and development and to Work with an aggressive and Motivated team of professed, Seeking goals for growth of Organization and career development.
项目
工作经历
Consultant EUC at Visionet Systems Inc. Project: Talbots USA/Canada
Consultant EUC at Visionet Systems Inc. Project: Talbots USA/Canada
• Provide Remote Support to Talbots 500+ Stores and Corporate Staffs in all over USA and Canada
• Look after Cisco routers, switches, AP and other network related issues in Stores and try to resolve Remotely
• Provide Level 2 Support to HP Registers
• Manage HP Registers, Controllers, Cash drawers’, Ticket printer and Xerox printers installed in stores
• To troubleshoot and provide support for Pin pads, iPad/iPod, Product Scanner, D-Link Switch, and other equipment installed on stores
• Provide L1 support for VOIP installed in stores
• Resolve End User Accounts issue in Active Directory, Workday, Dayforce, Player Lync, Xstore (POS software), Concierge App and other Portals
• Take VNC and provide support through Gate keeper for other software related queries
• Answer User Calls and Assist them for VOIP physical phones, wireless phones and for other issues
• Answering Web ticket system from Cherwell portal to provide technical Assistant Remotely
• Assign Different tech (Vendor) for store’s if needed • Coordinate with All Vendor
• Provide L1 for People Counter Machine Installed in Stores
Consultant EUC
Consultant EUC at Systems Limited, Quetta Project: Telenor Pakistan
• Password Manager Pro Administrator
• Manage Active directory creating, Modifying users
• IT Inventory Asset management and Analyzing Differential Inventory Report
• Manage SafeNet Multifactor Authenticator and provide support for VPN to End Users
• Answering Web ticket system from H2H and Netchart to provide technical Assistant Physically or Remotely
• Follow Maintenance protocols to ensure systems are secure and ready for use
• To look after End Users Machine for Monthly Security Patches
• Ensure Users machines OS/ Software for smooth performance
• Present IT Orientation for new Joiners
• Maintain PMP Server and Update Monthly patches Accordingly
Junior Consultant
Project: Telenor Pakistan as Enterprise Network Engineer
• Resetting passwords, Managing AD OU Structure
• Adding /Creating Users and Managing Password Manager Pro to Provide Support accordingly
• Manage SafeNet Multifactor Authenticator and provide support accordingly
• Provide support to south region staff of Telenor Pakistan physically and Remotely
• Upgradation of OS / Configuration & joining Workstation to domain
• Troubleshooting of network and PC issues • Administrated and implemented advance Microsoft Technologies
Senior Officer Information Technology Support
Provides IT services
Officer, IT & AV
Provides End user IT support
