概要

A Customer Experience Professional with almost 8 Years of professional experience.

工作经历

公司标识
Assistant Manager - Outreach & Inventry Ops
ZUE USA Pvt Ltd
Jun 2022 - Jul 2023 | Karachi, Pakistan

公司标识
Team Manager - Operations
IBEX Global
Jul 2020 - Jun 2022 | Karachi, Pakistan

公司标识
Service Analyst - Quality Assurance
United Bank Limited (UBL)
Dec 2017 - Jul 2020 | Karachi, Pakistan

学历

Federal Urdu University of Arts, Sciences and Technology
学士, 贸易学士, B.COM‎
Accounting & Finance, Banking
2016

技能

熟练 Analytical Skills
熟练 BPO Supervision Skills
熟练 Call Center Development
熟练 Campaign Managment
熟练 Chat Support Skills
熟练 Clinet Contact
熟练 Communications Development
熟练 Conservation Awareness
初学者 Creative Writing
中级 CRM Command
熟练 Cuatomer Servies
熟练 Customer Support
熟练 Drugs Knowledge
熟练 Emil Writing Skills
熟练 Fluency in English
熟练 Fluent in English
中级 Handling Assignments
中级 HubSpot
中级 Human Resource Daily Management
熟练 Inspection Implementation
熟练 Knowledge of Development 
熟练 Leading Skills
熟练 Managing Call Centre
熟练 People Management
熟练 Printing Machines Operating
熟练 Production Quality Monitoring
熟练 Pursuing News Stories
熟练 Quality Control Processes Command
熟练 Reporting Skills
熟练 RESTful APIs
熟练 إدارة مركز الاتصال

关注的公司