With over 6+ years of experience in managing restaurants, I am certified in Tourism and Hospitality Management from CTH, UK., Shift Management Excellence and Advance Shift Management certification from McDonald’s Pakistan. My last role was an Assistant Restaurant General Manager in KFC, Pakistan where I certified as a Leading a Restaurant (LAR-1) and I lead a team of 80 staff members and oversee the daily operations, sales, and customer service.
Assist restaurant general manager in daily tasks, Daily and Monthly Reporting, Plan of Training, Customer Service, Inventory Management, Maintenance tasks, Control Raw & Complete wastes, Control food projections, and maintain smooth delivery system.
Achieved: 3 ROCC Audits by NSF, 9 Internal Financial Audits.
Manage daily restaurant operations, Hiring and training follow-up, Vendors relationship, Identify customer and market need, Inventory Management, Wastage control, Budgeting, Delivery Management, and Reporting.
Shift Management, Complains Handling, Weekly and Monthly Reporting, Pre-Shift Planning & Post Shift Analysis, Scheduling, Payroll, Inventory Management, Maintenance tasks, Control Raw & Complete wastes.
RESPONSIBILITIES:
Checking and record of Sales Summary Report,
Recovery of due amounts from Customers,
Reconciliation of Customers and Bank's Ledgers,
Confirmation of Customers Balances,
Maintain Impress Account,
Record and Maintain daily cash and bank transactions,