Management for quality management system projects.
Document control, nonconforming products and quality management system audits
Consultation and education for ISO management system to ensure standardized system processes are implemented and standardized education is provided.
Effective management to ensure efficient task performance and timely delivery of work products
Ensuring all work products meet quality standards as prescribed under the company's quality program and client expectations
Develops and maintains plans to organize and oversee work effort and assigning resources; providing risk management and ensuring quality management.
Provide implementation support for process improvement, issue resolution, deploy improvement plan, drive risk mitigation process and ensure continuous process improvement.
Conduct verification audits to identify gaps in compliance to processes; define, drive and deploy corrective action plans to ensure compliance
Accomplishing marketing and organization mission by completing related results as needed.

Building business by identifying and selling prospects; maintaining relationships with clients.
Identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Selling by establishing contact and developing relationships with prospects; recommending solutions.
Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.
Preparing reports by collecting, analyzing, and summarizing information
Scheduling/Local Planning of Audits. (RCA/Sur/2nd Party/Trainings etc)
Responsible for overdue visit when need for Planning
Coordination with clients regarding the confirmation of audit dates.
Coordination with Station Representatives for Audit Plannings & confirmations.
Responsible for preparation Concession/Suspension/Withdrawal of Clients Certificates.
Maintaining Report of Auditors Utilization.Sharing of Certificate Expiry Details when need by Planning and Marketing.
Invoice Generation (Certification + Training + International) on ERP (ORACLE) application for Financial Information management & Reporting and transaction processing i.e., Order to Cash, Procure to Pay, Expense to Pay and more 

Ensure that company third party accreditations are obtained and maintained (ISO 9001, ISO 14001).
Ensure all company policies, procedures, and work instructions are documented in a clear, simple and concise manner.
Train all company personnel in the documented company policies
Identify relevant legislative requirements.
Control and maintain the company audit and risk assessment schedule.
Conduct safety, quality and environmental system compliance audits
Ensure personnel have received appropriate training and are assessed as competent to perform tasks.
Prepare and submit monthly management reports relating to company systems, compliance and incidents

Work as CSR (Customer Service Representative) in Pakistans leading cellular network Mobilink.
Provide customer service support
Greet customers warmly and ascertain problem or reason to calling
Resolve customer complaints via phone
Suggest solutions to customer queries
Initiate required action for response to customer service requests.