As a Project Manager in Zones, I am responsible for multiple projects of Starbucks including POS Life Cycle, iPod Retirement and MacBook project:-
Functions:
 Plan, manage, and execute multiple large-scale projects providing solutions to deliver a world-class customer experience.  Ensuring that all projects are delivered on-time, within scope and within budget.  Update the project dashboards as per client requirement.  Generate project reports periodically and share with multiple stakeholders.  Keep track of the on-hand inventory of the projects and coordinate with inventory management team particularly on the items having long lead times.  Set and continually manage project expectations with team members and other stakeholders, including the client project manager, through regular and proactively scheduled meetings.  Establish and maintain the relationship as the project lead between clients, vendors, and internal teams during deployment.  Support the client through internal processes to execute timely deployments.  Submit weekly/ monthly/ quarterly status reports to management summarizing the deployment progress.  Act as a point of contact on above mentioned projects and engage with client and installer daily and generate escalation when required

As a Client Service Executive in MTBC Inc, I was responsible for handling complaints of clients, taking feedback and verify their eligibility to avail certain facilities offered by MTBC and provide them a solution to make their health related decisions with conviction and responsible for accurate, complete, and timely collection and maintenance of meaningful personal data of client in Electronic Health Record.
Functions
Handling customer queries and providing information as per defined standards.
Handle Inbound and Outbound calls with Doctors office and client.
Review patient eligibility benefits and authorization.
Communicate with all stakeholders and act in accordance to the MTBC information security and privacy policies.
Take customer feedback and act accordingly.
Accomplish assigned tasks according to the priority set by Team Lead.
Ensure and provide quality services to both internal and external entities.
Effective redress of all customer complaints and providing solutions or escalating it to the concerned departments
Dealing clients on priority and providing them instantaneous resolutions.

In Islamabad Club I worked as an Executive Assistant where I am responsible for arranging meetings and preparing minutes of meetings of three core Committees of HR consisting of seasoned and retired bureaucrats. Here I am also supporting HR Office mainly in conducting inquires and preparing inquiry reports. I am also responsible of maintaining records and entering employees information in HRIS & maintaining personal files of employees, sending Police verification for employees distributing contract and relevant letters to employees and other HR related tasks assigned by supervisor.

I was working as Data Researcher in S&P Global, which provide financial data to Individuals, Businesses and Government to make their financial decisions with conviction. As part of S&P Global, I was responsible for entering and editing data in work tools and delivering and maintaining accurate, complete and timely data sets while taking into account the business units global interests and needs internally & externally. I was also responsible for creating reports of work performed during the day via reporting tools which involved extracting, validating and correcting dataset errors. Additionally, I was also reviewing the work performed by junior members of the team.