JOB DESCRIPTION:

• Handled customer queries, feedback, complaints and requests, data entry & documentations.
• Effectively maintained and developed relationships with internal/external customers as per the best of standards and service provided.
• Researched and compiled answers to customer inquiries and responded in a timely manner.
• Made outbound calls and confirmed the customer online placed order.

JOB DESCRIPTION:

• Atrract potential customers by answering service questions, suggesting information about other services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolve service problems by clearifying the customer’s complaint, determinig the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.

JOB DESCRIPTION:

• Prepare Bank reconciliation statement every month.
• Posting to General Ledger and sub ledger.
• Reconcile sub ledger balances with General Ledger.
• Prepare bank payment Vouchers, receipt vouchers, journal vouchers.
• Get vouchers signed and forward to cashier.
• Prepare payroll & make remittances including salary forwarding.
• Maintain various registers like Investment register, Earnest money deposit register,
TA/DA register, Inward bill register etc.

JOB DESCRIPTION:

• Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

JOB DESCRIPTION:

• Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures..
• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.