I posses a sound mind with proper adequate. I'm a self-motivated hard working individual. I always thrive to achieve the best I can because I am well aware of the responsibilities I carry with me. I'm polite with fast learning skills and also good communication skills, which makes me a suitable team player. I will make sure that I never give company any chance to be disappointed in me or doubt my capabilities, and always put companies reputation and its trust in me as its employee foremost.
My past work as Customer Service Executive for international campaigns based on UK/US and Canada clients has taught me how to deal with unhappy customers and get control of the situation by staying calm and satisfying their needs. Also learning the art of retaining the customer has given some shape to my skills as a sales person.
My current job has prepared be for a high paced work environment with shouldering some of the management duties at the same time.
Working as a medical assistant means, doing intake for new enrolled patient, scheduling and re-scheduling their appointments, dealing with insurance companies regarding prior authorization on their medication. With all this various other billing inquiries. I'm also responsible for carrying some management tasks. Doing Quality Assurance as well as helping other with resolutions.
Dealing with customers based in UK/USA on live calls, informing them regarding companies programs and polices, as well as queries regarding the products.