概要

To automate & rocket boost business organizational processes via latest technology & software development & implementation resulting in time, space, travel, labor, fixed assets added value.

项目

Study project of L-type electronic fuel injection systems in automobiles

工作经历

公司标识
Customer Service Executive
Systems Limited
Feb 2022 - Mar 2022 | Lahore, Pakistan

 Served customers by providing product and service information and helped them in resolving their problems.
Resolved product or service problems by clarifying the customer’s complaint, determined the cause of the problem,selected and explained the best solution to solve the problem, expedited correction or adjustment, and followed up to ensure resolution.
Recommended potential products or services to management by collecting customer information and analyzing customer needs.
Prepared reports related to customer experience, customer needs, recurring issues and tickets’ turnaround time by collecting and analyzing customer queries data.
Opened customer accounts, and maintained customers and financial record.

公司标识
Workshop Manager/GPS Lead
Saudi Fast Corporation
Apr 2015 - Sep 2017 | Jeddah, Saudi Arabia

Job Description & Achievements: -
 Developed 149 Trucks & Trailers Loc.-wise Tire Change Record Data Gathering Online Mechanism Resulting in 100% Cost Reduction.  Developed Vehicle Log on Excel Workbook by Workshop Daybook Coverage via Physical Visits for Maintenance Bill Analysis.
 Developed 149 Computerized Trucks & Dynas Fleet Oil Change Scheduling by Efficient Use of GPS Tracking Software.
 Developed Networking Solution for Time Attendance Machine Data Collection by IT Manager.
 Developed Spare Parts Store File Inventory System of Trucks & Trailers Parts Maintenance and Drivers’ Acknowledgment Signatures.  Developed Live Calibration Excel Sheet of GPS & Vehicle Odometer to Implement Error Free Preventive Maintenance Schedules.
 Attended External Company Customers in Workshop & Submitted their Consequent Maintenance Invoices to Accounts Department.  Developed Online Database of Vehicle, Driver & Employee Code that Facilitated Managers’ Smartphones with Instant Information.  Developed Online Mess Sheet to Keep Track of Balanced Food Cooked.
 Upgraded Employees’ Smartphones with E-print App to Print Directly from Toshiba e-Studio 256 over WiFi.  Implemented Safety Reflective Taping on 149 Fleet of Trucks & Dynas.
Job Description & Achievements: -
 Developed Company’s Own Tracker Laboratory Saving Outsourcing Revenue for Vehicles’ Trackers Installation.
 Developed GPS ERP Software in Liaison with FITS4 Team & Searched for Potential Customers for Vehicle Tracking Solutions.
 Monitored 130+ Trackers Online Functionality & Extracted Fleet Reports for Fuel Consumption, Maintenance & Sales YTD Analysis.
 Communicated Drivers Fleet Oil Change Schedule via GPS Tracking & Monitored Tire Wear Online.
 Educated Drivers of Volvo FH Computerized Trucks ECU Fault Codes Displayed on LCD while Driving & Navigation Using Google Maps.  Carried Out Data Entry of Maintenance Purchase Invoices of Spare Parts Inventory in SAGE 300 ERP ACCPAC Online Client Terminal.  Developed Whatsapp Snap Receipt Mechanism for Handover of Vehicles between Drivers Resulting in Exact Vehicle Condition.
 Developed Snap Count Mechanism for Counting Lube Drums & Tires in Warehouse.

学历

University of Engineering & Technology Lahore
学士, Bachelors in Engineering, B.E.‎
Mechanical Engineering
所占比重 59%
2002

技能

熟练 Call Handling
熟练 Accoount Management
中级 Accounting
中级 Accounting Applications Command
中级 Accounting Consultancy
中级 Accounting Skills
中级 Accounting Software Command
中级 Accounts
熟练 Accounts / Manager
熟练 Accounts Administration
中级 Accounts Adminstration
中级 Accounts Management
中级 Accounts Production
熟练 Accounts Reconciliation
熟练 Accurate Record Keeping
熟练 Active Listening
中级 Active Transportation
熟练 Admin Assistantce
中级 Admin Management
中级 Administrative Organization
熟练 Administrative Skills
中级 Aesthetic Procedures Knowledge
中级 Air Transport
熟练 American Accent
熟练 American Acssant
熟练 Analytic Problem Solving
熟练 Analytical Skills
熟练 Answering Inquiries
熟练 Aseptic Technique Knowledge
中级 Audio Typing
中级 Audit
熟练 Auditing
熟练  Adobe Premiere Pro
初学者 B2C Sales
熟练 Bill Reconciliation
熟练 Book Keeping
熟练 Bookkeeping
熟练 Branch Operations Handling
熟练 British Accent
中级 British Accents
中级 Budget Modeling
中级 Build Strong Teams
中级 Business Development Process
中级 Call Center Agent
中级 Call Center Development
熟练 Call Center Services
熟练 Call Handling
中级 Call Headlining
熟练 Candela
初学者 Candela Software Command