·         Exercised hands-on approach to deliver sterling administrative support to GAD, made logistics arrangements for off-site approve approved trainings, conferences, meetings, and events, ensuring cost saving and quality objectives are met.
·         Actively handled evolving challenges related to the govt. documents such as attestation for visa purposes, CNICs, Licenses, Chamber of Commerce letters, Embassy attestation, and visa recommendation letters.
·         As Fleet manager, maintained Pool Cars, and senior management vehicles PAN Pakistan, also monitored and managed 12 entities of HBL Karachi Canteen with core objective Vendor issues and payment process & 4 Region.
·         Performed all administrative activities including arrangements of hotel bookings, flights, and transportation for HBL internal & external events, also ensured NADRA Pan Pakistan Invoice payment process.

·         Steered efforts towards ensuring timely delivery of ordered material by following up regularly with Vendors, scrutinizing and synchronizing vendors, and selecting appropriate vendors for procurement of material.
·         Managed Petty cash task in Karachi and coordinated with Pakistan Hub In charge for Petty cash, prepared correspondence for executive review and approvals.
·         Organized and led processes of new employee training, also ensured all activities completion efficiently and effectively.
·         Monitored and managed the Pan Pakistan Branch cash counting machinery (Cash Counting, Binding, and other machinery).

·         Conducted thorough analysis of financial statements and assessment of credit requests, including new requests, changed requests, refinancing, and annual due diligence, also evaluated data as per Auto Policies, compile and took decisions.
·         Analyzed Data as per Mortgage Policies, compile, and made decisions as per the analysis, presented all analysis, findings, and recommendations to managers, especially findings that involve a borrower’s ability to repay.
·         Provide recommendations tied to analysis and assessment of credit risk, updated company’s lending protocols, reconciled credit files and identified discrepancies and variances.
·         Ensured development and preparation of spreadsheets and models to support analysis of new/existing credit applications.

·         Initiated process of employee joining, induction and training, implemented group’s recruitment processes; continuously worked on developing and utilizing efficient Recruitment.
·         Planned, led, developed, coordinated, and implemented policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
·         Designed, developed, and implemented the employee performance management framework and professional development plans; that align with the group's mission, vision, and objectives and drive a high-performance culture.
·         Managed and maintained the employee database for timekeeping, attendance and leaves data. Trained, and supported the line managers to navigate evaluation, training, promotion, discipline, termination, and other HR issues
·         Built collaborative rapport with the Govt. Departments, Municipality, Ministry of Labor as well as with external companies for staff accommodation, pest control, cleaning services, and security.

·         Maintained and approved customer’s information In Mysis System. Formulated strategies for Pan Pakistan branches and prevention of churn to other competitors taking necessary action to resolve service in HBL System.

·         Monitored and maintained daily target and activities report of the team and individuals. Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service.

·         Dealt with national and international ticketing, aided walk-in customers and suggested travel plans as per the need of customers, also supervised the arrangement of tours as per customer needs.