Teaching the driving rules and road safety laws as set out in the Highway Code/Driving Standards Agency and apply these while driving
Assisting Pupils on passing driving test including manoeuvring, turning, reversing and parking as required by the Driving Standards Agency
Dealing with emergency situations as they arise such as a crash, bad weather and the use of dual controls as and when needed
Educate company drivers on correct procedures about how to achieve “safe driving for life” which helps saving driving costs
Managing own business including launching advertisement campaigns, book keeping, tax liaising , making monthly/early accounts
Participating in a variety of different training courses on customer service, different teaching techniques and managing business strategies.

Dealing with all queries relating mobile phones such as recommending and choosing appropriate tariffs, advice on Technical issues, upgrades and disconnections.
Providing world-class customer service, achieving company targets for all calls with regards to quality and customer service.
Completed different courses within the company on how to build rapport, manage dissatisfied customers, and deal with challenging situations.

Working as Customer Care Advisor in a busy call centre, where main responsibilities were to Provide excellent customer service in all aspects, such as taking orders, credit card payments, instalments.
Providing information on progress of delivery of parcels and arranging collections for any returns.

Working on a Microsoft campaign with the responsibility for activating various Microsoft products such as WINDOWS, WORD and EXCEL. Gathering and collating information from clients to providing customers with appropriate activation procedure and codes