11 years of experience in various roles working with prestigious institutions such as United Nations Children's Fund, United Nations World Food Programme, Nstyle International UAE, Prudential Properties UAE, and KASB Bank Ltd. Education MBA
Experience in roles of Business Operations, Business Development, Communication Specialist, Finance Administration, and Customer Relationship Manager.
Have received various awards based on my work and scholarship based on merit.
• Oversee all aspects of the administration of the agent’s business.
• Create & manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up & all office administration.
• Maintain all agent financial systems, bill payment, budget(s), bank accounts, and business credit card(s).
• Coordinate the purchasing of any office equipment; marketing materials and any other business related supplies and materials.
• Manage the recruiting, hiring, training and ongoing leadership of all future administrative hires.
• Hold agent(s) accountable for conducting all agreed upon lead generation activities.
• Ensure that all agent activities are limited to listing property, showing property, negotiating contracts & lead generation.
• Coordinate all client & vendor appreciation events.
• Deal overall marketing of the company.
• Managing and coordinating overall store operations across UAE.
• Coordinating and conducting training for store managers and Front desk in-charge.
• Preparing weekly and monthly overall performance and revenue reports.
• Preparing individual department performance reports and disseminate it to head of departments.
• Main focal person between stores and Head office.
• Coordinate procurement and inventory.
• Recruitment of store supervisors, managers and front desks.
• Ensure overall uniformity of service quality across all stores.
• Staff Schedules and performance reporting.
• Identify potential clients for new business development by networking and facilitate to arrange meetings.
• Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Develops budget recommendations for operating expenditures
• Create and maintain effective internal controls.
• Assist CEO in recruitment process.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels
• Developing and implementing communication plan for NRDP with the aim of reaching target audiences.
• Developing reports, newsletters, sector profiles, success stories, scripts, promotional materials, manuals and articles
• Work with vendors to budget, design and ensure delivery of quality products and services on time. Be able to develop terms of reference and briefs for a wide range of communication products and services.
• Project designing, planning, budgeting, team management, and developing communication strategies of the projects initiated or implemented by NRDP.
• Managing Advocacy Events and preparation of advocacy Materials
• Managed Finance, Audit, Administration, Coordination and Information Management of Education Unit.
• Reviewing and rechecking accounts of implementing partners and sharing the updates with Senior Finance assistant for liquidation. Doing spot checks for audit purpose.
• Coordination about Educational Intervention with Govt., NGOs, INGOs and Local agencies
• Managing information through data collection and analysis from partner agencies on education related interventions
• Assisting in arranging events organized by UNCEF
• Supported in preparing necessary project documents, correspondence and ensure its correctness. Specific control tasks for project implementation.
• Making monitoring trip as and when required to follow-up project progress.
• Successfully managed Administration, Finance, Audit, Security, Human Resource, Procurement and ICT units of the provincial offices.
• Process of claims and invoices in an efficient, timely and effective manner and ensure that all payments are done in accordance with relevant instructions and in conformance with WFP rules and regulations
• Reviewing of Implementing Partners accounts and doing audit checks.
• Respond to accounting, budget and financial queries regarding finance transactions with Finance
• Ensure that accurate and complete accounting, reporting and the internal control system for petty cash is functioning and that all relevant records are maintained;
• Assist in briefing/debriefing of local and international staff members on a variety of administrative areas
• Establish and maintain the inventory database of all non-expandable items, periodically checking the items and preparation of the year-end inventory and making proposals for procurement
• Managing contracts and agreements and taking over all operation related tasks of Provincial office
• Successful completion of managing all administrative work, monitoring of branch staff performances, planning, training and evaluation, audit preparations, service quality measures implementations, reporting and information management
• Monitoring the service quality of bank on branch level include teller wait time, pay order/Demand drafts etc
• Maintain all bank documentations to support internal audit.
• To train, facilitate & monitor the branch staff for customer services
• Facilitating account opening and selling of the Bank's products and assisting branch customers.
• Ensuring processes efficiency and implementing measures to improve productivity constantly
• Managing reports of performance evaluation and training & development needs identification.
• Preparation of Internal service measures information management and report these to measures to service quality manager. Managing all the administrative operations of the branch
• Supporting internal auditors for doing internal auditing.
• Resource person for conducting Training of Trainers (TOTs) at Provincial level on Private Public Partnership and advocacy and managing trainings, workshops and meetings on behalf of NAACC.
• Assist Admin/finance manager for all types of office admin related issues.
• Record keeping of all staff attendances, leave records and vehicle usage record.
• To monitor expenditure and process invoices for payment. To raise and authorize payment to suppliers. To administer the Petty Cash account.
• Events management and participants’ management for trainings and preparation of budgets for trainings.
• Communicating with the bank for all transactions of the organization