概要

 Problem Solving Skills
 Good Listener
 Tour Planning & Organizing
 Personal Relations & Support
 Excellent Interpersonal Skills
 Team Player
 Kinship Qualities
 Argumentative & Logical Mindedness

CORE COMPETENCIES

 Remarkable ability to work under pressure and to effectively manage and motivate a team.
 Willing to handle new task and adapt to changing demands and conditions.
 Proven liaison and negotiation skills.
 Self-motivated, with an ability to set effective priorities and implement decisions to achieve immediate and long term goals and meet operational deadlines.
 Capable of organizing projects from initiation through completion; adept at troubleshooting and resolving problems.
 Ability to diplomatically resolve complaints and defuse tension, to ensure good cooperative environment. Effective at collaborating with others to achieve established goals.
 Highly motivated towards challenging work as an individual and in a team.
 Great team player with great innovation and energy and desire to drive others.
 Confident team worker and leader with ability to motivate and inspire others.

工作经历

公司标识
Corporate Account Specialist Mobilink Business
Mobilink GSM (PMCL)
Jun 2010 - Nov 2016 | Lahore, Pakistan

Produce business from existing and new customers as per assigned target; individually and team.
•Keep association with post paid sales for finalizing solutions in accordance with Marketing.
•Follow-up critical service issue.
•Keep strong management nerves for issue resolution with relevant teams for ensuring efficiency.
•Ensure real sales, revenue and retention as per assigned target.
•Maintain regular follow-ups with customers regarding to sales, revenue and invoice clearance.
•Coordinate with billing and receivables department to resolve billing related issues.
•Analyze competitors and their offerings.
•Renew / amend contracts and handle sign-offs.

公司标识
Customer Support Representative
PTCL
Jan 2009 - Oct 2009 | Lahore, Pakistan

学历

Government College University
学士, , Bachelors of Arts‎
Computer Science
2009

技能

初学者 Customer Analysis
初学者 Development Development
初学者 Direct ales
初学者 Market Share Analysis
初学者 Penetration Skills
初学者 Post Campaign Analysis
初学者 Product Distribution Skills
初学者 Product Diversification
初学者 Product Forecasting
初学者 محادثة المبيعات
初学者 تحليل نمو المبيعات