概要

Completed MSc Human Resource Management and Industrial Relations at Manchester Business School, while took additional CIPD classes which lead to an Advanced Diploma towards Associate Membership of CIPD. 


项目

Incentive scheme for Sprint based operating model
Job shadowing model and HR Anlytics
Salary Bench marking
CDC-IT

工作经历

公司标识
Senior Regional (LK,PK,MM,NP,BD) Manager HR Strategic Projects
Daraz
Nov 2022 - Feb 2023 | Karachi, Pakistan

Implementation of performance Management process, running strategic project across the group. Supporting leadership in process improvement.

公司标识
Senior Manager HR Services & Workplace Management
foodpanda
Feb 2021 - Jul 2022 | Lahore, Pakistan

HR Services , IT and facilities management teams were reporting.
HR Strategy formulation
Launched Workday in foodpanda as part of APAC team’s project. Trained employees, HRBP and all relevant stakeholders on processes in Workday.
Introduced market competitive policies and benefits with the aim to make foodpanda an employer of choice.
Drove the agenda of digitalization, automation in the HR process.
Worked on process improvement and better employee experience in response to the Employee engagement survey.
managing associated internal/ external stakeholder e.g. Banks, EOBI, Commercial teams for commission, and outsourcing vendors. My team was responsible for coordinating with HRSG for 1000+outsourced employees. Launched 03 new offices (KLI) with state-of-the-art facilities. Responsible for maintaining the engagement level of employees by providing them a safe & secure workplace. 

公司标识
HRBP Technology & Finance
Telenor
Apr 2017 - Jan 2021 | Islamabad, Pakistan

Creating awareness and implementing HR programs, processes and initiatives such as; performance management, compensation and bonus decisions, employee development, employee engagement and recruitment support to align with business strategy.
Support managers and employees during different re-org after outsourcing network operations to Nokia (Common delivery Centre project: CDC) with the aim to align business requirement with People strategy. Sharing knowledge to ensure all actions follow appropriate employment laws, company policies and sound business practice. 
Facilitate grievance handling and employee counseling.
Lead activities to maintain a healthy and productive work environment, such as; employee engagement activities, investigating and resolving employee relations issues, compensation planning, hiring and retention of talented employees, and encouraging open, productive dialogue between managers, employees and HR. Suggested line to conduct Skip level sessions, engaging Town halls for open and honest communication.
Facilitate People forum for CXO-2 & 3 level to identify top and key talent

公司标识
AM Total Rewards & Policy
Telenor
Feb 2015 - Mar 2017 | Islamabad, Pakistan


Actively participated in designing salary structure, salary reviews process, short and long-term incentive plans, benefits structure and related policies. Aim was to align local processes with group guidelines, creating pay for performance culture and help business in retaining critical talent.
Review and benchmark the current offering against the external market and local competitors. Looking at gaps in the reward offering, suggesting appropriate solutions keeping in view the available budget. Actively participated in Mercer Salary benchmarking exercise and also did ad-hoc survey as and when required
As a local ESP manager, worked as first point of contact for Employee Share program as far as local and group coordination is concerned. Designed communication plan to make ESP more attractive for employees. Favorable results are witnessed because of timely query handling and effective communication.
Closely administered CXO rewards at local level,  (bonus, LTI, tax , contracts and salary)
Reviewed and designed HR policies by applying industry best practices, labor laws, and subject knowledge. Re-designed and re-lunched policies like Relocation, Leave, Mobility, Benefit vehicle, Club membership, Daycare, Promotion and advancement. Worked as custodian and first point of contact for all HR related policies.
Worked as first point of contact for Internal Audit and Group compliance (Annual Due Diligence-GWP) at the time of review, translated group guidelines for local set up.
Plan, and execute awareness campaigns and roadshows for the organization to created understanding of employee policies.
Responsible for designing and effective implementation of various variable pay and sales commission schemes across the organization. 

公司标识
HRBP Reporting & Analysis
Mobilink GSM (PMCL)
Mar 2014 - Jan 2015 | Islamabad, Pakistan


Custodian of Grievance Management system of the organization. Responsible to analyses grievances and suggest appropriate solution as per company’s guidelines.   ⁻ Supporting business in different awareness campaigns, collecting & analyze feedback of employees during different employee sessions, offline, and away days for continuous improvement.   
 Sensitivity: Internal ⁻ Giving feedback and suggestions to management team regarding people related issues hindering business processes by giving periodic reports on HR analytics and interventions.   ⁻ Monitor progress of HR KPIs related to performance management process, recruitment (time to hire), quality of hire, companywide reward and recognition program, exit interviews & grievances   ⁻ Plan and ensure effectiveness in employee engagement activities across organization. Innovate and design EE Initiatives to contribute as strategic business partner. Monitoring budget consumption on EE activities.  ⁻ Responsible to design and implement Speed to Performance project for employees with Manager Grade and above. Purpose of this process is to make newly hired managers ready for achieving business objectives.  ⁻ Working with Staffing, OD and HRBP to control and monitor HR KPIs.  ⁻ Worked with Corporate, Commercial and Technology HRBPs to ensure collaborative working to achieve shared objectives.   

公司标识
HR EXECUTIVE
Tetra Pak Pakistan
Aug 2007 - Dec 2012 | Lahore, Pakistan

公司标识
Customer Service Representative
Warid Telecom Pvt Ltd
Jan 2005 - Aug 2007 | Lahore, Pakistan

学历

University of Manchester UK
硕士, , Masters‎
Human Resource Management
等级 A
2013
University of the Punjab
硕士, , MHMRM‎
Human Resource Management
2009
Lahore College for Women University
学士, , Bachelors in Arts‎
Statistics
1995

技能

熟练 Analytical
熟练 Policy and Contract writing

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