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概要
IT Network Support Engineer
Key Responsibilities:
I) V-8 Safe City Lahore Project:
Scope of work
· LLD working on complete network and Field site assets i.e. ECV (Emergency command and controlvehicle).
· Currently working in Data centre for maintenance and troubleshooting of multiple tools’ servers and software’s.
· Responsible 24*7 Level2/3 Technical Support for Live of Huawei Customer Punjab safe city Network issues.
· Resolution Routine Operation issues KPI degradation, Alarm, Slow browsing, system faults, and board fault.
· Disaster (Fire accident) Recovery, Node outages, Critical Man-made accident emergency Network service recovery.
· VIP complaints Handling, Network assurance, accident/disaster recovery of systems on Key Event.
· Quarterly Health Checks to identify hidden risks and rectify to avoid any unforeseen issues.
· Routine check of globally released precautions and rectifications and implements timely in live network.
· Contingency customized scripts preparation for critical Core nodes Outage for emergency recovery.
· Ensure Customer satisfaction and Seeking Provisions to deliver better service to customer
· VOIP installation and hands on expertise.
· Data centreservers up gradation activity.
· CAD and GIS failover activity.
· Responsible for making all the configuration files for each for failover activity.
· ECC, DCC, EDAC, MMC, DATA CENTER, VCC, NOCSOC.
· Video wall troubleshooting.
· IPNV network keyboard configuration and troubleshooting.
· Check the health of CAD, GIS, IVS, EMS and ICP servers on daily basis.
· Taking part of CAD, GIS, IVS, EMS and ICP up gradation activity.
· VCN and VCM servers configuration.
· Logical and physical connectivity of network devices.
· Responsible for the Standard Racks rectification for each room and designing the layouts and labels of the DATA Centre installed.
项目
工作经历
IT Network Support Engineer
Served as IT Network Support Engineer
Key Responsibilities:
I) V-8 Safe City Lahore Project:
Scope of work
· LLD working on complete network and Field site assets i.e. ECV (Emergency command and controlvehicle).
· Currently working in Data centre for maintenance and troubleshooting of multiple tools’ servers and software’s.
· Responsible 24*7 Level2/3 Technical Support for Live of Huawei Customer Punjab safe city Network issues.
· Resolution Routine Operation issues KPI degradation, Alarm, Slow browsing, system faults, and board fault.
· Disaster (Fire accident) Recovery, Node outages, Critical Man-made accident emergency Network service recovery.
· VIP complaints Handling, Network assurance, accident/disaster recovery of systems on Key Event.
· Quarterly Health Checks to identify hidden risks and rectify to avoid any unforeseen issues.
· Routine check of globally released precautions and rectifications and implements timely in live network.
· Contingency customized scripts preparation for critical Core nodes Outage for emergency recovery.
· Ensure Customer satisfaction and Seeking Provisions to deliver better service to customer.
· VOIP installation and hands on expertise.
· Data centreservers up gradation activity.
· CAD and GIS failover activity.
· Responsible for making all the configuration files for each for failover activity.
· ECC, DCC, EDAC, MMC, DATA CENTER, VCC, NOCSOC.
· Video wall troubleshooting.
· IPNV network keyboard configuration and troubleshooting.
· Check the health of CAD, GIS, IVS, EMS and ICP servers on daily basis.
· Taking part of CAD, GIS, IVS, EMS and ICP up gradation activity.
· Logical and physical connectivity of network devices.
· Responsible for the Standard Racks rectification for each room and designing the layouts and labels of the DATA Centre installed.
intern as ip core engineer
• Worked as IP Transport and IP Core Trainee Engineer
• Software troubleshooting and Vlan configuration
• Routing protocols RIP, EIGP, OSPF
• Responsible for diagnosing and resolving hardware, software and end user’s problem
