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概要
To grow as a professional, learn and deliver through the organizational culture and the background scheme that i have sought through out my professional carrier. To seek good opportunity that would be beneficial for both myself and the organizational.
工作经历
Control room officer
worked as control room officer, major work was to take follow up from the customer about the product satisfaction and the performance. To provide real time solution to the employees and act as a bridge between top level management and the department staff. To ensure an efficient work flow and to ensure that all the service parameters should be meet according to the service quality parameters.
control room officer
Worked as controll room officer, major work was to ensure the service quality and to conform with the service parameters and to check the work of subbordinates that they should conform according to the SOPs that were defined by the organization. To perfom mistery shopping by calling customers and asking them about the service that they have experienced by our employees.