I consider myself a responsible, creative, with initiative and punctuality, I accept with pleasure the challenges and goals that your organization could assign me, with good handle of the interpersonal relationships, ability to work in teams, ability to work under high pressure, so as to solve problems efficiently and achieve the goals set by the company and my work group.
My function involves Continuous learning of IT Systems and giving IT Support of Level 1, 2 and 3 to end users and in-house users.
• Providing IT Support on L1, L2 and L3.
• Install and configurations of (computer systems, laptops, servers operating systems, AD DS, DHCP, DNS Server, Antivirus, Secure Printing Solutions).
• Ensure all incidents and tickets related to IT and Network are properly logged in Service Desk Software.
• Trained and assisted users with policies and procedures for PDA, mobile computing, and video conferencing systems.
• Working on Office 365 (O365) including Word, Excel, PowerPoint, Lync and Skype for Business.
• CCTV Installation and Configuration using NVR’s and centralized well managed Setup.
• Supervising Data Center activities such as switches installation, configuration, troubleshooting and management.
My function involves administration of IT System and stability of Network.
• Installing and configuring software, hardware and networks.
• Monitoring system performance and troubleshooting issues.
• Ensuring security and efficiency of IT infrastructure.
• Manage network servers.
• Install and test computer-related equipment.
My function involves continuous monitoring of IT system deployed and maintenance requirement identification, I am involved in Network Designing and infrastructure management which involves extensive research and knowledge of IT principles.
• Installation and Configuration of AD DS, DHCP, DNS server. (Server 2008, 2012)
• Windows OS XP, VISTA, SEVEN, 10 and Linux installation & Troubleshooting.
• DVR and NVR installation and configuration.
• VOIP Installation and configuration.
• Supervising Network infrastructure designing, Network switches, Network cabling installation.
• Oracle software, ERP software support, configuration and troubleshooting.
• FTP, DHCP and VPN Configuration and maintenance.
• Installation, Configuration and Maintenance of ESXi Servers, Virtual Servers and V-Sphere Client.