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概要
During my thirteen years of professional engagement with leading general insurance firms, I have assumed a variety of roles which include policy management, claims management, marketing and customer service. Recently I have completed a certificate in Digital Marketing and E-commerce which enhanced my existing skills and equipped me with new skills of email marketing, data analytics,SEO, email marketing and social media marketing.
工作经历
Marketing Coordinator
As a marketing coordinator my responsibilities include coordination with branches, Atlas Group Clients; managing annual and mid-year sales conferences; budget entries and preparing performance reports of branches and development staff.
Manager Operations
Besides leading a team of eight members, I looked after issuance of insurance proposals, arrangement of premium payments, issuance of insurance policy documents, claims management, data management, upkeep of the record of insurance policies.
These insurance policies included health insurance, life insurance and general insurance.
Manager-Operations
As manager operations, I performed multiple tasks which included pricing and preparation of proposals of varied insurance products including Health/Motor/Marine/Fire/Engineering & Liability insurances. Reviewed and authorized policy documents/endorsements and ensured that all service requests are processed accurately by the team and delivered to clients.
Assistant Manager-Health Operations
Analyzed data for onward preparation of health takaful proposals/renewals.
Issued Personal Accidental Takaful and Group Life Takaful proposals.
Posted health takaful policies, maintained daily premium fluctuation and invoicing.
Prepared client wise loss ratio reports on annual basis for further Actuarial Assessment.
Executive Officer-Health Underwriting
Prepared group health insurance proposals/renewals and posted policies on software.
Issued Medical Cards and made financial and non-financial endorsements.
Issued premium outstanding letters.
Facilitated claim department regarding various underwriting matters.
Intern (Admin. Department)
As an intern in admin. department I looked after routinely administrative matters i.e. inventory management, supervision of transport and managing events etc.
