概要

Seeking challenging position which effectively utilizes my skills and work dynamically towards the growth of an Organization which provides an environment where ethics and talent reign supreme, leading to personal and Professional growth. Exceptional communication skills and strong ability to lead teams through demanding situations.

项目

Microsoft Office Specialist

工作经历

公司标识
Business Development Officer
Telenor Pakistan
Jan 2020 - Dec 2021 | Quetta, Pakistan

Works with the team on the delivery of different reports to the line manager on channel performance and support.Interacting with multiple business partners with in the business and prioritize work in line with the overall impact and current workload.Communicate and clearly work out with business partners the requirements for requests and the goals to be achieved with them.Involved in timely escalation of Network Complaints as well as sharing resolution details with the Sales Team.Involved in Franchise Documentation (Induction, Suspension, Termination)Worked on Commission Reporting/Tracking/Issue Resolution for all Sales Levels (Retail, Franchise, AM & RD)Conduct and arranged trainings for Franchise channel as per updated Business requirements.Identify growth opportunities in the business and propose actionable plans to leverage those growth opportunities.Provides backend support for BVS devices, operations & troubleshooting.

Working on BVS Devices throughout Balochistan, providing BVS Devices to the Region
Solving the problems of BVS devices as a Backend Support Team
Solving the problems of Retailers & Franchises throughout Balochistan
Reporting to BELT Managers Regional Manager & to Regional Head Quarters Karachi 
Email Drafting , Reports Sharing, Keeping All the record of BVS Stock in , Stock Out , Faulty BVS 
Mapping , FS Mapping 
Working on WEB Portals such as BVS Mapping & Issues & BVS Faulty Devices Reporting
Working on System Softwares such as Magic Box & Live Tracker

公司标识
Security Officer
Telenor Pakistan
Jan 2019 - Dec 2019 | Quetta, Pakistan


Secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, permitting entry.
Completes reports by recording observations, information, occurrences, and surveillance activities, interviewing witnesses, obtaining signatures.
Dealing with the guards , maintaining there Duty chart.
Weekly reports, weekly trainings based on safety , fire safety , weapon training , guard surveillance , security training.

公司标识
Customer Relationship Manager
Telenor Pakistan
Jul 2018 - Dec 2019 | Islamabad, Pakistan


Resolve customer complaints or answer customers questions regarding policies and procedures.
Supervise the work of office customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems.
Measure and assess customer and employee satisfaction. 
Working on Sales Targets as a Customer Relationship Manager.

公司标识
Customer Relationship Officer
Telenor Pakistan
Aug 2017 - Jun 2018 | Quetta, Pakistan

Telenor walking center, dealing with the customers regarding there issues such as sim replacement, MNP , ownership change achieving the monthly targets such as FCA , data sims , LS , dongle/wingle. And achieving the CSAT monthly report.

公司标识
Volunteer
BUITEMS
Jan 2016 - Dec 2017 | Quetta, Pakistan


MICROSOFT IMAGINE CUP NATIONAL FINALIST (2017).
ATTENDED A NUMBER OF SESSIONS CONDUCTED BY MICROSOFT PAKISTAN UNDER HEC & MICROSOFT.
EDUCATIONAL ALLIANCE & MSP PROGRAM LIKE WINDOWS AZURE.
CERTIFICATION IN MOS (WORD)
ATTENDED NUMBER OF WORKSHOPS ON ANDROID DEVELOPMENT.
ATTENDED NUMBER OF WORKSHOPS CONDUCTED BY ACM.

ARRANGED NUMBER OF WORKSHOPS AND SEMINARS FOR STUDENTS.  VOULNTEERED MANY EDUCATIONAL EVENTS.
Studied (CCNA) CISCO CERTIFIED NETWORK ASSOCIATE)

公司标识
Intern
Pakistan Broadcasting Coorporation
Feb 2015 - Feb 2015 | Quetta, Pakistan


1-month Internship in RADIO PAKISTAN (QUETTA)
Examine the working of Master Control Room.
Setting the panel for communication connectivity.

学历

University of Balochistan
硕士, 艺术硕士学位, M.A‎
International Relations
等级 A
2020
University of Balochistan
学士, 艺术学士, B.A‎
Sociology
等级 A
2018
Balochistan University of Information Technology and Management Sciences
学士, 理工学士, BS Information Technology‎
Information Technology
等级 A
2017

技能

熟练 Accounts Management Sklis
熟练 Administration Skills
熟练 Audit & Investigations
熟练 Branch Banking
熟练 Branch Operations Management
中级 Business Development
中级 Business Performance Management
熟练 Client Relationship Management
熟练 Communication and Interpersonal Skills
熟练 Computer Proficient
熟练 Configuration Switches
中级 Configuring Software
熟练 Cooordination Skills
熟练 Coordination Skilla
熟练 Credit Proposals
中级 CRM Command
熟练 Data Comparison
熟练 Data Management
熟练 Data Management Skills
熟练 Data Operations
熟练 Digital Applications Command
中级 Drafting Skills
熟练 Emotional Intelligence and Resilience
中级 Financial Analysis
熟练 Financial Management Skills
中级 Fleet Management
熟练 Fluent Written & Spoken English
熟练 God Communication Skills
熟练 Industry Risk Analysis
熟练 Interpersonal Skills
熟练 Inventory Planning Skills
熟练 Inventory Valuation
熟练 IT Management Skills
中级 KPI Implementation
中级 Lead Generation
熟练 Management Skills 
熟练 Market Commercial and SME Banking Products
熟练 Microsoft Excel
中级 Microsoft Office 1
熟练 Monitoring
熟练 Monitoring Reports
熟练 MS Office Skills
熟练 Negotiation Skills
熟练 Portfolio
熟练 Pressure Handling
熟练 Quality Control Cutting
中级 Record Keeping
熟练 Record Maintenance
熟练 Relationships
熟练 Report Generation

语言

中级 乌尔都语
中级 英语