Seeking challenging position which effectively utilizes my skills and work dynamically towards the growth of an Organization which provides an environment where ethics and talent reign supreme, leading to personal and Professional growth. Exceptional communication skills and strong ability to lead teams through demanding situations.
Works with the team on the delivery of different reports to the line manager on channel performance and support.Interacting with multiple business partners with in the business and prioritize work in line with the overall impact and current workload.Communicate and clearly work out with business partners the requirements for requests and the goals to be achieved with them.Involved in timely escalation of Network Complaints as well as sharing resolution details with the Sales Team.Involved in Franchise Documentation (Induction, Suspension, Termination)Worked on Commission Reporting/Tracking/Issue Resolution for all Sales Levels (Retail, Franchise, AM & RD)Conduct and arranged trainings for Franchise channel as per updated Business requirements.Identify growth opportunities in the business and propose actionable plans to leverage those growth opportunities.Provides backend support for BVS devices, operations & troubleshooting.
Working on BVS Devices throughout Balochistan, providing BVS Devices to the Region
Solving the problems of BVS devices as a Backend Support Team
Solving the problems of Retailers & Franchises throughout Balochistan
Reporting to BELT Managers Regional Manager & to Regional Head Quarters Karachi
Email Drafting , Reports Sharing, Keeping All the record of BVS Stock in , Stock Out , Faulty BVS
Mapping , FS Mapping
Working on WEB Portals such as BVS Mapping & Issues & BVS Faulty Devices Reporting
Working on System Softwares such as Magic Box & Live Tracker
Secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, permitting entry.
Completes reports by recording observations, information, occurrences, and surveillance activities, interviewing witnesses, obtaining signatures.
Dealing with the guards , maintaining there Duty chart.
Weekly reports, weekly trainings based on safety , fire safety , weapon training , guard surveillance , security training.
Resolve customer complaints or answer customers questions regarding policies and procedures.
Supervise the work of office customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems.
Measure and assess customer and employee satisfaction.
Working on Sales Targets as a Customer Relationship Manager.
Telenor walking center, dealing with the customers regarding there issues such as sim replacement, MNP , ownership change achieving the monthly targets such as FCA , data sims , LS , dongle/wingle. And achieving the CSAT monthly report.
MICROSOFT IMAGINE CUP NATIONAL FINALIST (2017).
ATTENDED A NUMBER OF SESSIONS CONDUCTED BY MICROSOFT PAKISTAN UNDER HEC & MICROSOFT.
EDUCATIONAL ALLIANCE & MSP PROGRAM LIKE WINDOWS AZURE.
CERTIFICATION IN MOS (WORD)
ATTENDED NUMBER OF WORKSHOPS ON ANDROID DEVELOPMENT.
ATTENDED NUMBER OF WORKSHOPS CONDUCTED BY ACM.
ARRANGED NUMBER OF WORKSHOPS AND SEMINARS FOR STUDENTS. VOULNTEERED MANY EDUCATIONAL EVENTS.
Studied (CCNA) CISCO CERTIFIED NETWORK ASSOCIATE)
1-month Internship in RADIO PAKISTAN (QUETTA)
Examine the working of Master Control Room.
Setting the panel for communication connectivity.