Research on Trust Relationship in industry and its implications on performa

日期 : May 2016 - Mar 2017

This study investigates the level of trust among employees and their managers in the Saudi Arabian cement industry and the implication of this trust relationship on performance of employees as well as on the overall organizational performance. The main objective of the research is to explore trust factors in an organization and its effect on different elements of an organisation. The researcher explored primary and secondary data collection method and used quantitative method to analyse, discuss and justify the collected data. A survey questionnaire was distributed among the participants for the fulfilment of the aims and objectives of the study. Out of 120 questionnaires 98 questionnaire were collected, all completely filled. This study identifies and analyses the level of trust among employees at different levels in the Saudi cement companies and its effect on employees, working environment, job satisfaction and individual and organisational performance, using a survey approach. This study required a thorough understand of different factors that promote trust within the organisation and facilitate a healthy environment to be created at a work place. The results discovered that good trust relationship of employees with their managers increases their motivation, job satisfaction and their work performance. This also positively reflects on the overall organisational performance. This research study also discovered that when employees and managers trust each other, employees freely communicate with their manager and are given the opportunity to share their creative idea.