概要

Dynamic Computer Systems Analyst bringing more than 3 years in information systems. Customer-oriented and skilled at relating to and connecting with people from all backgrounds.

Excellent communicator with 3 years in a demanding call center environment as a Customer Service Representative.

Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

工作经历

公司标识
Female Sales Assistant
Nishat Linen
Dec 2016 - Nov 2017 | Multan, Pakistan

Retail and sales

find out the customer's needs

describe a product's features and benefits

demonstrate use and operation of the product

answer customer queries

公司标识
CUSTOMER SERVICE REPRESENTATIVE
CMPak Pvt Ltd (Zong)
Jan 2014 - Sep 2016 | Multan, Pakistan

Answered an average of 100 persons per day by addressing customer inquiries, solving problems and providing new product information.
Answered product questions with up-to-date knowledge of sales and store promotions.

学历

Bahauddin Zakariya University
硕士, 艺术硕士学位, M.A.‎
Political Science
等级 A+
2018
Bahauddin Zakariya University
学士, 艺术学士, B.A.‎
Islamic Education, Pakistan Studies
等级 B+
2017
City College of Science & Commerce, Multan.
中级/A级, 普通科学学生, I.C.S, Computer.‎
Computer Science
等级 A
2014
Govt. Iqbal High School, Multan.
大学入学/0级, 科学, MATRIC‎
General Science
等级 A
2011

技能

熟练 Client Service Tracker
熟练 Handling Assignments
中级 IT Installation
中级 Network connectivity knowledge
熟练 Online Marketin
熟练 Operational Tasks Handling
中级 Software Analysis
熟练 System Analyzing
中级 Troubleshooting and debugging
中级 Win XP, 7 , 8.1, 10

语言

初学者 Saraiki
初学者 阿拉伯语
熟练 乌尔都语
初学者 旁遮普语
中级 英语