·    Maintain Network infrastructure, Network Monitoring with Graphs, Servers Health monitoring, Firewall Log monitoring, Firewall Policies, etc.
·    Hands-on experience on Fortinet Firewall Model 60F & 100E
·    Configure WAN connection, Monitoring application control & session using FortiView
·    Configure static route & configure firewall policies, configure port forwarding
·    Configure AntiVirus, Web Filter, DNS Filter, Application Control, File Filter, Web Application Firewall
·    Configure SSL-VPN Portals, SSL-VPN setting, Site to Site, Configure Guest Management
·    Configure SSIDs, WiFi Maps, Configure Log & Report
·    Hands-on experience on Ruckus ZoneDirector 1200 Model & Managed Ruckus AP Model R310, R510
·    Configure WiFi Connection and apply policies through ZoneDirector
·    Monitoring application control & session using ZoneDirector
·    Worked under the environment of Windows Servers 2008, 2012, 2016, etc
·    Installation & troubleshooting of network devices i.e. Switches, Routers, Access Point, etc
·    Performance troubleshooting and optimization of network and network bandwidth/resources
·    Backups, disaster recovery planning, and performance management of network assets
·    Provide Level 1 and Level 2 support for systems/laptops and network troubleshooting and maintenance. Troubleshooting (Network printers, Hardware & Software)
· Hands-on experience on FreeNAS/TrueNAS. Network Security & Network Designing & cabling
·    Installing, monitoring, and administration of office LANs, and related networks.
·    CCTV/ IP Cameras DVR / NVR Installation, Configuration, and Troubleshooting
·    Coordinate with the hardware and software suppliers, negotiate with them, and place necessary orders.
·    Update the systems regularly with antivirus, firewall, and spyware and protect against any kind of viruses and breakdowns in the network.
· User-end troubleshooting of MacBook and Windows.
·    Submit daily progress reports and ISP coordination.
·    Set up accounts and workstations
·    Provide on-site and telephonic technical services necessary to insure the continuing operation and optimization of the network.

·    Installation configuring of Server 2008 R2/2012 R2/2016.
·    Configuring & troubleshooting Outlook 2007/2010/2013/2016.
·    Ticket handling using through Service Now portal.
·    Windows build thorough IBM Build Windows 10 Enterprise
·    Configure Sophos Antivirus, Configure OMNI Agent
·    Configure SafeGuard Enterprise Client, LAPS, and activate Bitlocker
·    Configure remote tool using IBM BigFix and also install CISCO AnyConnect VPN
·    Creating OUs, Group and assigning GPOs (Group Policies).
·    Active Directory design, implementation, installation, and customization.
·    Installing and configuring computer hardware operating systems and applications
·    Install and support LAN, WANs, Network segments, Internet.
·    Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
·    Configuring and troubleshooting network printers.
·    Monitoring and maintaining computer systems and networks
·    Hands on experience in networking, routing and switching.
·    Biometric machines installation and maintenance and employee enrollment in all offices.
·    CCTV/ IP Cameras DVR / NVR Installation, Configuration and Troubleshooting
·    Troubleshooting system and network problems and diagnosing and solving hardware or software faults
·    Performing disaster recovery operations and data backups when required.
·    Maintaining, configuring, and monitoring virus protection software.
·    User end troubleshooting of MacBook and Windows.
·    To perform daily operational tasks such as server checks, system backups and data transfer routines

Administration VICI Dialer
·    Server stats and reports, Real-Time Reports, Agent Reports, Inbound and Outbound Calling Reports, Time Clock Reports, Other Reports and Links
·    User listings, Add New Users, Modify Users, User Stats, User Status, Time Sheet
·    Campaign listings, Create Campaign, Modify Campaign, Delete Campaign
·    List listings, Add New List, Add-Delete DNC Numbers, Load New Leads, Delete list
·    Inbound Group listings, Add New In-Group, Add New DID, Add New Call Menu
·    User Groups listings, Add New User Group, Group Hourly Report, Bulk Group Change
·    Call Times, Shifts, Phones, System Setting, Agent Screen Labels, Screen Colors, System Status, Status Group, Voicemail
·    Maintain save and delete daily recordings
Administration 8x8 Dialer
·    Create New Users, Modify Users, Delete Users, Assign Number, Assign Profile Policy, Voicemail Setting, External Caller, ID, Internal Caller ID, Call Forwarding Rules, Call Recording Setting
·    Setup new device for new users
·    Create licenses for new users
·    Maintain save and delete daily recordings
·    Create Auto Attendants, Extension Numbers, Call Queues, Ring Groups, Group Calls
·    Installing, monitoring and administration of office LANs, and related network.
·    Develop and maintain the backup and security policy.
·    Maintaining record of all IT related inventory
·    Responsible for accurate IT Help desk support and management
·    Purchasing and Maintenance of all IT Equipment
·    Biometric machines installation and maintenance and employee enrollment in all offices.
·    Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
·    To perform daily operational tasks such as server checks, system backups and data transfer routines
·    Maintenance of Internet/network hardware including switches, routers, cabling, servers, and wireless devices. Responsible for all technical inventory. 

·    Exchange Server 2010 & 2013 Installation, administration, and Troubleshooting.
·    Windows Server 2008, 2012 & 2016 installation and troubleshooting.
·    Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired.
·    Maintenance of Internet/network hardware including switches, routers, cabling, servers, and wireless devices. Hands-on experience in networking, routing, and switching.
·    Unifi Access Points control with central control and implemented with different security policies against the Multi SSID for company users.
·    Responsible to provide support on all wired/wireless network connectivity issues.
·    Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
·    Setting up new users' accounts and profiles and dealing with password issues.
·    Responsible for installation, maintenance & troubleshooting of CCTV configuration.
·    Maintain network security, policies, user groups, and desktop policies.
·    Provide helpdesk support, resolve tickets and run health checks on all systems.
·    Biometric machines installation and maintenance and employee enrollment in all offices.
·    Provide remote support to end-users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, etc.
·    Monitor Data backup and recovery operations and perform daily backups.
·    Responsible for all technical inventory.
·    Establish the connectivity between the PCs in the lab environment with N-Computing.

·    Installing and configuring computer hardware operating systems and applications.
·    Monitoring and maintaining computer systems and networks.
·    Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
·    Maintenance of Internet/network hardware including switches, routers, cabling, servers, and wireless devices.
·    Responsible to provide support on all wired/wireless network connectivity issues.
·    Biometric machines installation and maintenance and employee enrollment
·    Monitor Data backup and recovery operations.
·    Maintain data backups of users.
·    Responsible for all technical inventory.
·    Providing support, including procedural documentation and relevant reports.
·    Familiarity with backup and recovery software and methodologies.
·    Attend weekly, daily, and monthly Team meetings.

·    Installing and configuring computer hardware operating systems and applications.
·    Monitoring and maintaining computer systems and networks.
·    Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
·    Hardware and Software Support.
·    Installing, monitoring, and administration of office LANs, and related networks.
·    Install and configure desktop applications and office productivity suites, antivirus software.