1.Office Management.
2.Maintains the work structure by updating job requirements and job descriptions
for all positions
3. Prepares employees for assignments by establishing and conducting orientation
and training programs.
4.Maintains human resource staff by recruiting, selecting, orienting, and training
employees.
5. Contributes to team effort by accomplishing related results as needed
6. Implementing and revising a company compensation programme
7.Creating and revising job descriptions
8. Handle complaints, provide appropriate solutions and alternatives .

Customer Relationship Officer

1.Prepare product or service reports by collecting and analyzing customer information
2.Manage large amounts of incoming calls
3.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
4.Keep records of customer interactions, process customer accounts and file documents
5.Follow communication procedures, guidelines and policies
6.Resolve customer complatints via phone, email, mail or social media
7.Advise on company information
8.Take payment information and other pertinent information such as addresses and phone numbers
9.Familiar with CRM systems and practice
10. Office Management

1.Prepare product or service reports by collecting and analyzing customer information
2.Manage large amounts of incoming calls
3.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution
4.Keep records of customer interactions, process customer accounts and file documents
5.Follow communication procedures, guidelines and policies
6.Resolve customer complaints via phone, email, mail or social media
7.Advise on company information
8.Take payment information and other pertinent information such as addresses and phone numbers
9.Familiar with CRM systems and practice
10.