Designed, configured, and implemented network infrastructure, including routers, switches, firewalls, and VPNs..
Developed network diagrams and documentation to support network changes and troubleshooting.
Monitored network performance and health using tools like [specific tools, e.g., SolarWinds, Nagios, PRTG, Cacti.
Performed regular updates and patches to network hardware and software to ensure security and efficiency.
Diagnosed and resolved network issues, including connectivity problems, performance issues, and hardware failures.
Provided technical support to users and resolved escalated network-related problems.
Lead team meetings to discuss technical solutions for various business needs.
Led network upgrade and expansion projects, including budgeting, scheduling, and coordination with vendors.
Maintained detailed documentation of network configurations, changes, and incidents.

Responsible to maintain and expand existing KK Network Infrastructure on Metro and spoke site stations with an extensive volume of traffic to serve multiple POPs/Sites/Stations.
Expanding the infrastructure to a 100G capable network with rapid fast traffic shifting solutions on multiple backup paths with layer 3 technology solution.
Work on Juniper MX series for routing and QFX series along with Cisco Nexus 3064/6001/9000 for switching perspective.
Engage with different vendor devices like Mikrotik / ASA Firewall / pfsense / Arista / Facebook Appliance and Google Appliance.
Engaged with third-party vendors/contractors to give the last mile connectivity to their customers and maintain the services.
Interconnect multiple spoke sites with the aggregated station to manage and control the traffic as per the management plan and give the user experience services.

Manage to resolve Tier 1-related issues like upstream bandwidth degradation that is causing the network performance, and manage to resolve the issue at the earliest time.
Acted as an escalation point between the support team and with the engineering team to resolve complex network issues and maintain the smooth performance of services.
Lead technical input in reviewing architecture, and policy to improve QoS policies to improve company products and enhance customer browse experiences.
Keep alive network Monitoring systems work at the latest NMS (PRTG, CACTI, Solar Winds) to give more visual availability for the network behavior and proactively respond to any segment outages.
Always keep updated backup plans (which include Network device configuration, servers, hardware fail-over, and a ready-to-made alternative plan for disaster recovery).

Monitored network capacity and performance to diagnose and resolve complex network problems.
Provided complete end-to-end engineering and installation of route-based IP network solutions.
Configured and troubleshot VoIP and multi-media distributed systems and platforms.
Provided network support services for devices such as hubs, bridges, routers and other hardware.
Engage with OFC Team to resolve metro Fiber issues by supporting them to perform (OTDR, VFL, and Optical Power status) at various stages.
Support customers to perform Layer 1 to Layer 2 troubleshooting and diagnose the issue to resolve a problem at the earliest time.