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概要
I have worked as a Customer services executive in Sybrid Islamabad, and as salesman, in retail, as a Receptionist in hospitality, a Data entry operator more jobs in full and part time . I can Work as wholeheartedly as i can deliver my best if whatever the condition is . I'm really oriented and self motivated person . I work in detail complete any given assignment.
项目
工作经历
Customer Success Executive
Assisting customers through chat, email & demo.Presenting product demos to prospects.Developing customer relationships. Promoting retention and loyalty. ultimately improving customer lifetime.valuing and reducing churn.Ensuring all customers are successfully using the product or service they've purchased from the company.
Senior Customer Support Representative
Performing the role of Credentialing officer & Business Development OfficerDriving business growth within the companyDeveloping a network of contacts to attract & onboard new businessesArranging presentations & Presenting Businesses the company's overviewFollowing up with Businesses & Customers for contracting or queries on required basisOnboarding businesses & checking with stock supplyProcessing Inbound & outbound callsAssisting Customers & Businesses through Chats, Emails & CallsUsing Salesforce, Bonafede ,Parachute, Slack, Ring Central & Click up for calls Chats, & emails to stay in touch with Businesses & CustomersContacting Businesses & customers to give them accurate feedback on the progress of their inquiriesProviding outstanding customer servicesUpdating Businesses & customers information as requiredDealing Businesses & Customers to solving their issues/queries in timeMaking Customer services first priorityAssisting Customers based on Company's Standards.Maintaining Quality & Customer Satisfaction.Identifying Business' needs.Clarifying information, researching every issue & providing solutions & or alternatives.Building Sustainable relationships & engaging Customers by taking extra mile.
Technical Customer services & Support representative
Assisting Customers through Chat, Emails & Calls.
Dealing Customers & solving their issues/queries on time or forwarding their queries to concerned depts.
Using Zendesk Chat, Avoxi & email to stay in touch with Customers.
Customer services first priority
Assisting Customers based on Company's Standards.
Managing Outbound & Inbound calls.
Generating Sales Leads.
Maintaining Quality & Customer Satisfaction.
Identifying Customers' Needs.
Clarifying information, researching every issue & providing solutions & or alternatives.
Building Sustainable relationships & engaging Customers by taking extra mile.
Customer services Associate
Dealing Customers on regular basis.
Assisting customers through phone calls, Chat & email.
Focus on high quality customer services.
Maintaining & generating revenue for company.
Achieving high sales targets.
Customer services first priority to be followed as by company's policy.
Sales Orientation & making higher achievements .
Customer services executive
Dealing Customers on regular basis.
Assisting customers through phone calls, Chat & email.
Focus on high quality customer services.
Maintaining & generating revenue for company.
Achieving high sales targets.
Customer services first priority to be followed as by company's policy.
Sales Orientation & making higher achievements .
Data Entry operator
Keeping Customers record.
Maintaining Sales record.
Having overall summary & recorded data.
Making memos, logos & extra files required.
Evaluating Database.
All Clerical work & Customer services.
