Highly accomplished , results-oriented manager with more than 2.5 years of leadership experience. Exceptional communicator providing clear direction and expectations, ongoing coaching , and a collaborative team environment. Ability to train, develop, and motivate a high performing team of store managers and sales professionals ensuring profitable growth, operational excellence, and unparalleled customer service.
Facing the clients on the front desk .Keeping stock report of all the hardware section, order booking and making bills for the clients, and supervising the labor.
Manage daily showroom operations, drive sales, ensure visual standards are being met, check status of any unresolved customer service issues, handles account payable and receivable. Monitor all aspects of location profitability through analysis of P&L and expense summary. Supervise sales team, office staff, visual design coordinator, and maintenance associates. Conduct weekly sales meetings as well as weekly individual touch bases. Oversee and assist sales team with weekly/monthly account analysis. Train and develop each team member in specific areas of responsibility. Perform mid-year and annual performance appraisals. Conduct outreach within the community and organize all in-store events. Build and maintain relationships with designers as well as retail customers. Maintain vendor relations and schedule in-store demonstrations. Ensure complete customer satisfaction and a gracious customer experience representative of a luxury brand.
Manage daily sales, and keeping record of sales and remaining stock.
Design And Implement Electrical Circuit Boards, Install Panels(Commercial/Non-Commercial), Single And Three Phase Work, Non-Commercial Electric Wiring And Repair All Electrical Faults.