Seeking to strengthen my career to promote my studies, work experience and prove myself as a valuable resource for an organization.
Coordinate office activities and operations to secure efficiency and compliance to company policies. Supervise staff and divide responsibilities to ensure performance. Government liaison and coordination with army focals. Schedule in-house and external events. Manage agendas/travel arrangements/appointments etc. Manage phone calls and correspondence (e-mail, letters, packages etc.) Answer queries by employees. Create and update records and databases with personnel and other data. Book meeting rooms as required. Track stocks of office supplies and place orders when necessary.
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or
resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Prioritise and manage many open cases at one time
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.
• Act as the point of contact between the executives and internal/external clients.
• Prospect for potential new clients and turn this into increased business.
• Identifying, qualifying and seeking out new opportunities on the market.
• Competition monitoring.
• Work with team to make proposals according to the client’s needs, concerns and objectives.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice leaders/Principals.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Act as the point of contact between the executives and internal/external clients
• Undertake the tasks of receiving calls, take messages and routing correspondence
• Take dictation and minutes and accurately enter data
• Monitor office supplies
• Produce reports, presentations and briefs
• Develop and carry out an efficient documentation and filing system
• Scan,Compile and update employee records (hard and soft copies)
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
• Properly handle complaints and grievance procedures
• Conduct initial orientation to newly hired employees