l Install and Configure Window 10, Window Server and Client operating System
l Configuration of new Email and manage corporate email accounts and archive
l Create and Manage New User in Active Directory
l Create new user account and maintained permission and rights on network share
l Responsible for procurement and installation of computer and desktop printer
l Provided End User Support with application and general computer Issues
l Ensure that all issues reported by users are addressed in timely fashion
l Manage and configure Anti-Virus Protection on desktop and laptop
l Ensure Daily Backup on Network Server
l Assist Manager to maintain hardware/Software on 30+ computer and 10+ copier/Printer/Scanner
l Assist user to resolve technical issues such as email problem, network issues TCP/IP addresses
l Researching, designing, implementing and managing software program
l Testing and Evaluating new programs
l Identifying areas for modification in existing programs and subsequently these modifications
l Writing and Implementing efficient code
l Maintaining and upgrading existing systems