Results-oriented professional with 2.5 years of experience in effectively leveraging data to drive strategic decisions. Demonstrated expertise in leading new projects, managing teams, and delivering impactful insights. Skilled in multitasking and proficient in stakeholder and product management.
• Govern, maintain, and develop MEA dashboards and manage KPIs alerts through using python for quick market performance tracking
• Collaborate with Careem to drive combined initiatives
• Address and fulfill data sharing requests from various stakeholders, contributing to comprehensive and insightful reporting
• Optimization and Automation of existing processes using SQL, uworc and flow tools to increase accuracy with timesaving of upto 10% for relevant POCs
• Monitoring and reporting of various projects i.e. CRM campaigns, A/B experiments
• Identifying anomalies in data and coordinating with multiple teams i.e. identity, fraud, compliance etc. to identify issues and resolutions
• Developed MEA Metrics Data Lake (SSOT Queryable data tables) to provide stakeholders with more accurate KPIs, 40x faster computation speed and 75% reduce computation cost
• Assisted launch of mandatory subscription launch to increase full-timers earnings by 25% and retention rate; also Identified and resolved bugs by coordinated with engineering team, launch Pass Refund campaign to reduce unused- pass churn by 50%, Developed Pass Prices Calculator based on forecasted seasonal demand and supply to suggest dynamic pass prices to maintain driver earnings – documented and helped the launch of same model in various regions
• Launched CRM campaigns to increase new feature usage upto 50%
• Developed dashes for local ops for data reporting
• Product Management: collaboration with multiple teams, setting up flows and documenting the projects
• Monitoring Marketplace health to identify key market issues
• NDI Rationalization to optimize market spend by identifying campaigns with good ROI i.e., decrease market spend by 50% by filtering out the high ROI campaigns
• Engagement campaigns to reduce churn by 4% wow and increase retention by 13% wow of drivers
• Identifying loopholes in ongoing projects and proposing alterations such as internal jurisdiction change for screening of drivers in Pakistan - identified 45% false positive deactivations
• Worked with automation tools for setting up automated tagging and communication flows for drivers
Worked on R&D on innovative projects such as drones, work-alone devices etc.
Worked as teaching assistant on courses of Control Systems and Digital Logic Design.
Worked as a visiting lecturer on courses of Signal & System and Communication Technology.
Worked with testing department.